Branch Manager

PTSolutions is the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings while guaranteeing responsive personal service and same-day shipping. We're looking for a Branch Manager to join our team. As a Branch Manager you will lead the operations of our Tukwila, WA branch and provide oversight & guidance to our team of branch associates who are helping our neighbors find the right tool for the job. Benefits First Shift and No Weekends! Paid Holidays, Paid Vacation Competitive Pay Growth opportunity locally & nationally (we promote from within!) Tuition Reimbursement 401(k) with Company Match PPO Medical, Vision, and Company Paid Dental Company Paid Short Term Disability, Long Term Disability, Life Insurance, EAP Voluntary Employee/Spouse/Child Life Insurance; Accident, Hospital Indemnity, Critical Illness Insurance FSA, DCA, Pet Insurance Check out our website for more information! Position Responsibilities Responsible for branch performance, including customer service, warehousing, maintenance, and customer relations Assist customers with orders, quotes, changes, and returns; accurately respond to requests via phone, email, and sales counter Coordinate with Sales Representatives to establish and maintain stocking levels that meet local customer requirements Assist with the resolution of escalated customer and service issuesSupervisory responsibility for branch team members, including hiring, training, performance management, etc. Plan and organize the team's tasks & work responsibilities to achieve goals and objectives Understand, support, and communicate company objectives, policies, and procedures to branch staff Act as a backup for all positions within the branch when necessary Advise team members and customers on e-commerce services Other duties as assigned Required Experience Ability to quickly build relationships with employees and customers Inside Sales and/or Warehouse Supervisory experience Previous experience working in distribution Excellent communication skills including verbal, written, and interpersonal Customer‑centric attitude and a desire to grow with and contribute to a customer‑focused company Ability to work with cross‑functional teams to achieve company goals Proficient use of a Windows computer, Microsoft Office & Teams Physical Requirements Must be able to lift 50 lbs, occasionally up to 70 lbs Must be able to frequently stand, twist, bend, and lift Physically capable & willing to operate a forklift (training will be provided) Additional Qualifications Experience using ERP software Knowledge of cutting tools & machine shop supplies Supervisory experience in a B2B sales environment This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the ongoing needs of the Company. This position will be based in our Tukwila, WA facility, so only candidates residing within driving distance to the Tukwila area will be considered. Must be authorized to work in the United States. Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Keyword: Branch Manager #J-18808-Ljbffr PTSolutions