Loan Processor

About this position As a Loan Processor, you will play a vital role in our mortgage lending operations, responsible for efficiently processing loan files from application to closing. After training and a probationary period as a Trainee, you will collect and review borrower documents, communicate with customers, and collaborate with Loan Originators and Underwriters to ensure timely and accurate processing of loan applications. Responsibilities Collect and review borrower documents, including income verification, credit reports, and property information, to ensure completeness and accuracy. Process loan files in compliance with company policies, regulatory guidelines, and investor requirements. Communicate with customers to request additional documents or information, provide status updates, and address inquiries throughout the loan process. Work closely with Loan Originators and Underwriters to resolve issues, address conditions, and clear loan file for approval. Maintain detailed and organized loan files, ensuring all documentation is properly stored and documented. Verify data accuracy in loan origination system and other relevant software platforms. Coordinate with third-party vendors, such as appraisers and title companies, to facilitate loan transactions. Adhere to established timelines and service level agreements to meet closing deadlines. Provide exceptional customer service, ensuring a positive experience for borrowers throughout the loan process. Minimum Qualifications High school diploma or equivalent; a college degree in finance or banking is preferred. 2-3 years of experience in a professional office setting, ideally in an administrative or mortgage assistant role. Understanding of various loan products, including conventional loans, FHA, VA, adjustable/fixed-rate mortgages, etc. Strong customer service and communication skills; highly driven and goal-oriented. Ability to work in a dynamic, fast-paced environment and manage a loan pipeline to meet turn times. Proficiency in Microsoft Office and the ability to quickly learn the company’s proprietary mortgage software. Physical Demands Capable of safely performing essential job functions per applicable standards, meeting productivity criteria. Maintain consistent, punctual attendance in compliance with relevant regulations. Clear and articulate telephone communication skills. Ability to sit at a workstation for extended periods and perform typing tasks. Salary Information $25 hourly wage How to Apply To apply, submit your resume and a brief cover letter through the company careers portal. Applications will be reviewed on a rolling basis. #J-18808-Ljbffr Triad Financial Services Inc