Onsite Service Desk Technician I - First-Line IT Support

Pape-Dawson Engineers Inc. is seeking a Service Desk Technician I to provide first-level technical support to end users in Plano, TX. This onsite role involves handling user requests, resolving basic technical issues, and ensuring a positive user experience. The ideal candidate will have 1-2 years of IT support experience alongside knowledge of Windows and Microsoft 365 environments. Strong communication skills and a customer-focused approach are essential for success in this role. #J-18808-Ljbffr Pape-Dawson Engineers