Telecommunications Analyst

Job Summary

Job Summary

THE POSITION:The Technology & Data Services Division is accepting applications for Telecommunications the direction of the Manager - Network and Technical Support Services plan design configure implement evaluate test and debug data/voice telecommunications networks and systems to meet the needs of the County Office; utilize specialized knowledge in telecommunications systems data/voice communications data networking IP telephone computer hardware and software systems and skill in public relations research and problem solving; manage process and consult concerning the USAC Schools and Libraries Division Erate program for the County Office and County Office districts.

Requirements / Qualifications

EDUCATION AND EXPERIENCE Any combination equivalent to :

• Education : Bachelors degree in computer science information systems telecommunications management or a related field AND
• Experience : Three years of directly related experience in telecommunications administration including design implementation and maintenance of teleprocessing and telecommunications system operations.

LICENSES AND OTHER REQUIREMENTS

• Certification in Cisco Networking.
• Valid California drivers license

Requirements / Qualifications

EDUCATION AND EXPERIENCE Any combination equivalent to :

• Education : Bachelors degree in computer science information systems telecommunications management or a related field AND
• Experience : Three years of directly related experience in telecommunications administration including design implementation and maintenance of teleprocessing and telecommunications system operations.

LICENSES AND OTHER REQUIREMENTS

• Certification in Cisco Networking.
• Valid California drivers license

Comments and Other Information

This position is full-time in-person and has a work year of 12 months 260 days 8 hours per day.

To learn more about this position click hereto viewthe job description.

The following application materials are required: application and materials must be received by the final application filing date. Incomplete or late applications will not be accepted. If you are unsure if your application and all required materials have been received please contact the recruiter for this position prior to the final filing date. EXAMINATION PROCEDURES

• Assessments and interviews may take place virtually or in-person.
• Following the final filing date the qualifications of all candidates will be evaluated.
• The most qualified candidates will be invited to participate in a written exam tentatively scheduled for October 29 2026 .
• Those who pass the written exam will be invited to participate in an oral examination with subject matter experts tentatively scheduled for November 6 2026 .
• Based on the final scores of qualified candidates Classified Personnel Services will establish a ranked candidate list.
• Selected candidates from the list will be invited to a second interview with the hiring authorities tentatively scheduled for TBD .
• Second interviews may be held in-person.
• Candidates will be invited over email to participate in examination and selection steps using the email supplied within their applications or as updated by candidates in their master profiles. Therefore it is recommended that candidates check their email at least daily.

NOTE: Examination procedures are subject to change as deemed necessary by the Director - Classified Personnel Services. Candidates who test successfully for placement on the eligibility list may be certified to other related positions without further testing requirements OR job posting announcements. The right is reserved to add eliminate or adjust testing steps and/or information on the posting at any time during the position posting and testing process which may include but is not limited to further testing inclusive of on-the job testing recruitment and recruitment extensions which may be for less than 15 days after an eligibility list has been certified which may cause adjustments on the eligibility list as evaluated to be reasonable or necessary. SB 848 COMPLIANCE EFFECTIVE JANUARY 1 2026 : Effective January 1 2026 and in accordance with California Education Code Section 44051(a)(1) and SB 848 any applicant for a non-teaching position must disclose a complete list of every school district county office of education charter school state special school and diagnostic center operated by the department of education and private school that the applicant has previously been an employee of including full-time part-time or substitute roles. Failure to provide this information may be considered an act of dishonesty and could affect hiring decisions. HEALTH WELFARE AND OTHER BENEFITS : The Santa Clara County Office of Education takes pride in offering a benefits program that provides flexibility for the diverse and changing needs of our employees. We provide eligible employees with valuable benefits options including:

• Medical dental and vision insurance
• Fertility healthcare and family forming benefits
• Flexible Spending Account (FSA)
• Employee Health and Wellness Program including Employee Assistance Program and Mental Health and Well-Being resources
• Life insurance and long-term disability coverage
• California Public Employees Retirement System (CalPERS)
• 403b or 457 Retirement Accounts
• Paid Vacation
• Paid Sick Leave
• 16 Paid Holidays (including 2 floating holidays)
• Tuition Reimbursement

Benefit and Retirement information may vary depending on the bargaining unit. Full-time employees (30 hrs./ weekly) are offered free dental and vision coverage for themselves and eligible dependents. Most medical plans are offered at no cost to employees and their eligible dependents. For more information please visit our benefits page: Employee Benefits ACCOMMODATION REQUESTS : Candidates who require reasonable accommodations for any part of the testing process must contact Classified Personnel Services (CPS) at least three (3) days prior to the scheduled test date at . Hearing-impaired individuals may contact the California Relay Service at 1- then . After contacting CPS candidates will be asked to submit documentation supporting their accommodation request. Failure to reach out within the specified timeline may result in an inability to make accommodations. RECRUITMENT CONTACT: For questions about the position or recruitment process please contact:Kathy EQUAL OPPORTUNITY EMPLOYER : The Santa Clara County Office of Education prohibits discrimination harassment intimidation and bullying based on actual or perceived race or ethnicity gender/sex (including gender identity gender expression pregnancy childbirth breastfeeding and pregnancy-related medical conditions) sexual orientation religion color national origin ancestry immigration status physical or mental status marital status registered domestic partner status age (40 and above) genetic information political belief or affiliation (not union related) a persons association with a person or group with one or more of these actual or perceived characteristics or any other basis protected by federal state or local law ordinance or regulation in any program or activity it conducts or to which it provides significant assistance.

Comments and Other Information

This position is full-time in-person and has a work year of 12 months 260 days 8 hours per day.

To learn more about this position click hereto viewthe job description.

The following application materials are required: application and materials must be received by the final application filing date. Incomplete or late applications will not be accepted. If you are unsure if your application and all required materials have been received please contact the recruiter for this position prior to the final filing date. EXAMINATION PROCEDURES

• Assessments and interviews may take place virtually or in-person.
• Following the final filing date the qualifications of all candidates will be evaluated.
• The most qualified candidates will be invited to participate in a written exam tentatively scheduled for October 29 2026 .
• Those who pass the written exam will be invited to participate in an oral examination with subject matter experts tentatively scheduled for November 6 2026 .
• Based on the final scores of qualified candidates Classified Personnel Services will establish a ranked candidate list.
• Selected candidates from the list will be invited to a second interview with the hiring authorities tentatively scheduled for TBD .
• Second interviews may be held in-person.
• Candidates will be invited over email to participate in examination and selection steps using the email supplied within their applications or as updated by candidates in their master profiles. Therefore it is recommended that candidates check their email at least daily.

NOTE: Examination procedures are subject to change as deemed necessary by the Director - Classified Personnel Services. Candidates who test successfully for placement on the eligibility list may be certified to other related positions without further testing requirements OR job posting announcements. The right is reserved to add eliminate or adjust testing steps and/or information on the posting at any time during the position posting and testing process which may include but is not limited to further testing inclusive of on-the job testing recruitment and recruitment extensions which may be for less than 15 days after an eligibility list has been certified which may cause adjustments on the eligibility list as evaluated to be reasonable or necessary. SB 848 COMPLIANCE EFFECTIVE JANUARY 1 2026 : Effective January 1 2026 and in accordance with California Education Code Section 44051(a)(1) and SB 848 any applicant for a non-teaching position must disclose a complete list of every school district county office of education charter school state special school and diagnostic center operated by the department of education and private school that the applicant has previously been an employee of including full-time part-time or substitute roles. Failure to provide this information may be considered an act of dishonesty and could affect hiring decisions. HEALTH WELFARE AND OTHER BENEFITS : The Santa Clara County Office of Education takes pride in offering a benefits program that provides flexibility for the diverse and changing needs of our employees. We provide eligible employees with valuable benefits options including:

• Medical dental and vision insurance
• Fertility healthcare and family forming benefits
• Flexible Spending Account (FSA)
• Employee Health and Wellness Program including Employee Assistance Program and Mental Health and Well-Being resources
• Life insurance and long-term disability coverage
• California Public Employees Retirement System (CalPERS)
• 403b or 457 Retirement Accounts
• Paid Vacation
• Paid Sick Leave
• 16 Paid Holidays (including 2 floating holidays)
• Tuition Reimbursement

Benefit and Retirement information may vary depending on the bargaining unit. Full-time employees (30 hrs./ weekly) are offered free dental and vision coverage for themselves and eligible dependents. Most medical plans are offered at no cost to employees and their eligible dependents. For more information please visit our benefits page: Employee Benefits ACCOMMODATION REQUESTS : Candidates who require reasonable accommodations for any part of the testing process must contact Classified Personnel Services (CPS) at least three (3) days prior to the scheduled test date at . Hearing-impaired individuals may contact the California Relay Service at 1- then . After contacting CPS candidates will be asked to submit documentation supporting their accommodation request. Failure to reach out within the specified timeline may result in an inability to make accommodations. RECRUITMENT CONTACT: For questions about the position or recruitment process please contact:Kathy EQUAL OPPORTUNITY EMPLOYER : The Santa Clara County Office of Education prohibits discrimination harassment intimidation and bullying based on actual or perceived race or ethnicity gender/sex (including gender identity gender expression pregnancy childbirth breastfeeding and pregnancy-related medical conditions) sexual orientation religion color national origin ancestry immigration status physical or mental status marital status registered domestic partner status age (40 and above) genetic information political belief or affiliation (not union related) a persons association with a person or group with one or more of these actual or perceived characteristics or any other basis protected by federal state or local law ordinance or regulation in any program or activity it conducts or to which it provides significant assistance.

Required Experience:

IC