Sr Manager, Workday Tech DevOps

Sr Manager, Workday Tech DevOps

Job Locations US-IL-Chicago Primary Posting Location : City Chicago Primary Posting Location : State/Province IL Primary Posting Location : Postal Code 60601 Primary Posting Location : Country US Requisition ID View phone number on click.appcast.io Position Type Full Time Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service) Minimum USD $118,900.00/Yr. Maximum USD $174,200.00/Yr.

Summary

Sr. Manager, Workday Tech DevOps

The Senior Manager, Workday Tech Ops, is a key leadership role within the Global HR Technology organization, responsible for overseeing all technical operations and development initiatives for Workday Extend, Prism Analytics, and system integrations across the company's Workday HCM platform.

This individual will lead a global team of developers and analysts to design, build, and support innovative Workday solutions that extend core functionality, enhance data insights, and streamline integrations across the enterprise. Acting as both a strategic leader and technical authority, this role ensures that Workday HCM remains a scalable, secure, and data-rich platform, enabling business transformation and global workforce optimization.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

Leadership & Strategy

• Lead the global Workday Technical Operations (Tech Ops) team, including Workday Extend developers, Prism analysts, and integration specialists.
• Define and execute the Workday technical strategy aligned with enterprise architecture, HR, and business priorities.
• Partner with HR, IT, and business leaders to identify and deliver scalable, high-impact technical solutions within Workday.
• Manage global development resources, budgets, vendor partnerships, and project timelines.
• Serve as the escalation point for complex technical and operational Workday issues.

Workday Extend Development

• Oversee the design, development, and deployment of Workday Extend applications that enhance or expand native Workday functionality.
• Ensure Extend solutions follow architectural best practices, security protocols, and maintainability standards.
• Collaborate with product owners and UX designers to deliver user-centric applications for HR, Finance, and global workforce management.
• Manage the full lifecycle of Extend applications - from concept through deployment, versioning, and support.

Workday Prism Analytics

• Lead the Workday Prism Analytics strategy and development to provide actionable insights and self-service analytics capabilities.
• Partner with People Analytics, Finance, and Business Intelligence teams to design robust data pipelines and analytics models.
• Ensure data integrity, governance, and compliance across all Prism datasets and reporting environments.
• Promote analytics innovation through advanced data modeling, visualization, and integration with enterprise data platforms.

Integration Development & Technical Architecture

• Manage the architecture, design, and development of Workday integrations using Workday Studio, Core Connectors, EIB, REST APIs, and other middleware tools.
• Ensure seamless data flow between Workday and external systems (Payroll, CRM, ERP, ATS, Identity Management, and other global business platforms).
• Implement best practices for integration monitoring, security, and error resolution.
• Partner with enterprise IT to ensure Workday integrations align with global data and security standards.

Governance, Compliance & Operational Excellence

• Establish and maintain Workday development standards, technical documentation, and governance frameworks.
• Ensure compliance with global data privacy, SOX, and security policies.
• Drive continuous improvement through process automation, DevOps methodologies, and operational metrics.
• Manage Workday release readiness and oversee testing for new features, integrations, and Extend/Prism updates.

Qualifications:

Education & Experience

• Bachelor's degree in computer science, Information Systems, Engineering, or related field (master's preferred).
• 8-12 years of progressive experience in Workday HCM technical operations, including 3+ years in a managerial or leadership capacity.
• Hands-on expertise with Workday Extend, Workday Prism Analytics, and Workday integration development.
• Proven track record leading global, cross-functional Workday development teams.
• Experience in large, multi-country enterprise environments.

Technical Skills

• Deep technical knowledge of Workday architecture, APIs, security model, and data structures.
• Proficiency with Workday Studio, EIBs, Core Connectors, and REST/SOAP web services.
• Experience with JSON, XML, XSLT, Java, or other integration-related programming languages and integration patterns.
• Advanced understanding of analytics, data engineering, and visualization tools within Workday Prism.
• Familiarity with Workday Extend app design principles, UI frameworks, and deployment lifecycle.

Leadership & Soft Skills

• Strong leadership, coaching, and people management capabilities across distributed global teams.
• Exceptional communication skills with the ability to translate complex technical concepts for business stakeholders.
• Strategic mindset with strong problem-solving, prioritization, and delivery focus.
• Demonstrated ability to influence across HR, IT, and business leadership.

Preferred Qualifications

• Workday certifications in Integration, Extend, and Prism Analytics.
• Experience with data visualization tools (Tableau, Power BI) or cloud data platforms (Snowflake, AWS, Azure).
• Experience in enterprise-scale digital transformation initiatives.
• Background in Agile development or DevOps practices for Workday.
• Experience working with offshore managed services for development and support.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• IT Product Strategy: Define and communicate a comprehensive IT product strategy that aligns with the organization's overall business strategy. Develop and maintain a product roadmap that outlines key initiatives and enhancements.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, operations, security, and business units, to ensure successful product development and delivery. Foster strong working relationships with key stakeholders.
• Market Research: Conduct research to identify industry trends, emerging technologies, and best practices in IT product management. Use market insights to inform product decisions and stay ahead of competitors.
• Product Development: Lead the product development process, defining product requirements, user stories, and acceptance criteria. Work with engineering teams to prioritize and execute product enhancements.
• Product Launch: Plan and execute product launches, including developing go-to-market strategies, pricing strategies, and marketing campaigns. Collaborate with marketing and sales teams to ensure successful product introductions.
• Product Metrics: Define and track key performance metrics for IT products, such as system uptime, reliability, performance, and user satisfaction. Use data-driven insights to drive product improvements.
• Budget Management: Develop and manage the IT product budget, including resource allocation, cost control, and financial forecasting.
• Risk Management: Identify and mitigate potential risks and challenges associated with IT product development and deployment.
• Stakeholder Communication: Effectively communicate the IT product vision, strategy, and progress to internal and external stakeholders, ensuring alignment and buy-in from all relevant teams.

Supervisory Responsibilities

Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools, and resources.
Indirect Reports
May delegate work to others and provide guidance, direction, and mentoring to indirect reports.

Travel

Travel and Driving are not essential duties or functions of this job.

Minimum Qualifications

Education Level: Bachelor's Degree or equivalent experience.
Field of Study: Business, Management Information Systems, Computer Science, or equivalent job-related experience. PMI Certification is desired but not required.
Experience Requirements : 8+ years of experience in project management of varied complexities and scope.

Environmental & Physical Requirements

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer, and may also require the ability to lift up to 10 pounds.

Knowledge, Skills, and Abilities

• Agile product management experience
• Software development experience
• Strong experience and understanding of web and mobile development technologies
• Ability to pick up technical and business concepts quickly
• Strong written and verbal communication skills
• Excellent organizational, time management, and project management skills
• Ability to work with business teams to help facilitate change management

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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