Director of Compliance
VIP Community Services
Director Of ComplianceThe Director of Compliance serves as a senior member of the VIP Compliance Department, functioning as the operational and supervisory bridge between frontline compliance staff and the SVP/Chief Compliance/Privacy Officer. This role is responsible for the day-to-day management of compliance operations, staff supervision, investigation coordination, and implementation of the organization's compliance program across all facilities and programs. The Director of Compliance supports the CCO in fulfilling the agency's regulatory obligations under HIPAA, 42 CFR Part 2, OMIG, and other applicable federal, state, and local mandates.Salary: $115K-$130KReports To: SVP/Chief Compliance/Privacy Officer.Supervises: Compliance Specialist SupervisorEssential Job Functions:Compliance Operations ManagementManage the day-to-day operations of the compliance department, ensuring timely completion of investigations, audits, and regulatory submissionsManage the compliance incident tracking system, ensuring all incidents are triaged, tracked and reviewed in the agency incident review committee meeting.Monitor investigation backlogs and implement corrective workflows to maintain operational efficiencyCoordinate compliance activity across multiple supported housing facilities and homeless shelter programsServe as acting compliance authority in the absence of the CCOStaff Supervision and DevelopmentDirectly supervise compliance staff, providing day-to-day guidance, performance management, and professional developmentConduct performance evaluations, set measurable goals, and provide ongoing coaching and mentorshipCoordinate coverage plans and staffing schedules to maintain compliance operations during planned and unplanned absencesAssist in recruiting, onboarding, and training new compliance staffInvestigation and Incident ManagementLead and coordinate compliance investigations across all facility programs, including alleged regulatory violations, abuse/neglect reports, and HIPAA incidentsEnsure investigations are conducted in accordance with agency policy, regulatory requirements, and established timelinesPrepare investigation findings, corrective action plans, and summary reports for CCO reviewLiaise with program directors and facility staff to implement corrective actions and preventive measuresRegulatory Compliance and Policy ImplementationSupport implementation of agency policies and procedures consistent with HIPAA Privacy Rule, 42 CFR Part 2 (Final Rule), OMIG requirements, and other applicable regulationsMonitor regulatory updates, guidance, and enforcement trends and communicate relevant changes to the CCOAssist in the preparation of regulatory responses, self-disclosures, and corrective action plansCoordinate documentation and evidence gathering in response to external audits, surveys, and regulatory inquiriesTraining and EducationAssist with the development of compliance training programs for staff across all facilities, including annual HIPAA training, incident reporting, and 42 CFR Part 2 awarenessTrack training completion using the compliance training matrix and follow up on outstanding completionsFacilitate facility-level compliance orientations for new hires in coordination with Human ResourcesReporting and DocumentationPrepare compliance reports, dashboards, and KPI summaries for CCO review and presentation to senior leadership and the Corporate Compliance CommitteeMaintain accurate and organized compliance records, investigation files, and audit documentationAssist in compiling data for annual compliance risk assessments and reporting required by regulatory bodiesCross-Departmental CollaborationServe as a compliance resource and point of contact for program and facility managers, Human Resources, Legal, and ITPartner with IT on HIPAA Security Rule compliance matters and AI/technology implementation reviewsCoordinate with General Counsel and external legal counsel on regulatory matters as directed by the CCRequirementsJob Competency:EducationBachelor's degree required in Healthcare Administration, Public Health, Legal Studies, Social Work, or related fieldMaster's degree preferred (MPA, MHA, MPH, JD, or related)ExperienceMinimum five (5) years of progressive experience in healthcare compliance, regulatory affairs, or related fieldMinimum two (2) years of supervisory or management experienceDemonstrated experience in healthcare compliance program administration, including HIPAA and/or 42 CFR Part 2Experience in supported housing, behavioral health, or social services settings strongly preferredLicensure / CertificationCertified in Healthcare Compliance (CHC) preferred, or willingness to obtain within 18 months of hireCertified in Healthcare Privacy Compliance (CHPC) a plusKnowledge, Skills, and AbilitiesWorking knowledge of HIPAA Privacy and Security Rules, 42 CFR Part 2 (Final Rule effective February 2026), OMIG regulations, Corporate Compliance regulations and applicable state/local requirementsStrong supervisory and staff development skillsExcellent written and verbal communication skills, including the ability to draft regulatory correspondence, policies, and reportsProficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Strong organizational skills and ability to manage multiple competing prioritiesSound judgment, analytical thinking, and discretion in handling sensitive and confidential mattersAbility to work collaboratively across departments and levels of the organizationJob Setting:Standard office environment with regular travel to VIP facilities and program sitesSome evening or weekend availability may be required during compliance investigations or urgent regulatory mattersPosition is on-site with potential for hybrid flexibility as operationally appropriateMust possess sight and digital senses or prosthetics that will enable the essential functions of the job to be completed.Performs duties throughout the Agency.
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