Claims Support Specialist II

Claims Support Specialist

Rochester, NY (100% Onsite)

⏰ Monday-Friday | 8:00 AM-4:30 PM

$15-$16/hour

6-Month Contract

Job Description

We're seeking a Claims Support Specialist to provide administrative and customer service support within a busy claims department. This is a great opportunity for individuals looking to grow their office and customer service experience in a professional environment.

Responsibilities

• Answer inbound calls and assist customers with claims-related inquiries
• Enter new claim information and update claim records
• Process and maintain claim documentation and confidential files
• Perform administrative tasks including filing, scanning, copying, faxing, and mail distribution
• Support claims staff with follow-up activities and day-to-day administrative needs
• Verify customer information and provide basic claim support
• Greet and direct visitors as needed
• Assist with general office operations and coordination

Qualifications

• Strong customer service and communication skills
• Comfortable working in a phone-based environment
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize work effectively
• Previous customer service, call center, administrative, receptionist, or office support experience preferred
• Entry-level candidates with a strong work ethic and willingness to learn are encouraged to apply

Additional Information

• Business casual office environment
• One 30-minute interview followed by a quick hiring decision
• Opportunity to gain valuable experience supporting claims operations and customer service teams

Apply today to learn more about this opportunity!

This is a Contract position based out of Rochester, NY.

The pay range for this position is $15.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rochester,NY.

This position is anticipated to close on Sep 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.