Verification Specialist

Position Overview Working Title: Verification Specialist State Role Title: Education Support Specialist II Position Type: Full‑time Staff (Classified) Position Status: Full‑time FLSA Status: Non‑Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Band: 3 Pay Rate: Pay Range Specify Range or Amount: $43,500 – $48,167 General Information The Verification Specialist is responsible for verification of student ISIR information to ensure the student is awarded the correct federal and state financial aid. This position will also counsel students, parents and the general public about all application and eligibility requirements for all sources of financial assistance and administer financial aid according to federal, state, and institutional regulations, policies and procedures. Duties and Responsibilities Reviews applicant information on FAFSA/ISIR. Works personally with JMU families when a crisis arises in the family’s finances that changes the family’s true ability to pay for the student’s education. Official Back‑Up for Verification Manager. Maintains accurate student FAFSA records with JMU and the Department of Education. Qualifications Required: Professional, detail‑minded, and concern for providing accurate information. Customer service experience and outstanding communication skills, both oral and written. Ability to discern the root of problems and desire to seek resolutions. Additional Considerations: Knowledge of both federal and state financial aid policies. Familiarity with Peoplesoft and Windows platform computer software. Conditions of Employment Employment is contingent upon the successful completion of a criminal background check. E‑Verify Notice: After accepting employment, new hires are required to complete an I‑9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E‑Verify system to confirm identity and work authorization. EEO Statement James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: View phone number on click.appcast.io. Reasonable Accommodation If you are an individual with a disability and need assistance searching or applying for jobs please contact us at View phone number on click.appcast.io or View email address on click.appcast.io. You may also visit the JMU Human Resources Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you. #J-18808-Ljbffr