Care Coordinator

Job Description Job Type: Full-time Clinical Responsibilities Follow WHC policies and procedures to ensure quality care Meet with consumers face‑to‑face to collect information about clients through interviews, screenings, and evaluations of day‑to‑day functioning within work, family, and other routines; identifying areas needing continued support, resources, and treatment in order to assist clients. Utilize this information to support the consumer, the clinical manager, and other members of the treatment team to ensure diagnostic and treatment planning revisions as needed. Provide and document therapy, crisis interventions, clinical coordination, team meetings, and/or other direct and indirect clinical services. Monitor, track, follow up, and close the loop to prevent and/or respond to clinical and/or customer concerns from all members of the treatment team (including the consumer), and/or other stakeholders. Complete no less than 10 SIDA* hours weekly (*See, Intervene, Document, Approve) Team to ensure that all crises have followed up to improve clinical outcomes, including incident reports, debriefings, and follow‑up services within 7 days of an Emergency Department (ED) visit, and/or hospitalization discharge. Attend all mandatory meetings, training, and other activities that ensure the smooth functioning of clinical operations. Team Management Assist the Clinical Manager in supporting minimally 10 full‑time equivalent frontline workers, and a maximum of 12 frontline workers. Aid the Clinical Manager to manage each frontline worker to ensure that he or she consistently meets SIDA targets weekly. Team with the Clinical Manager to ensure that notes are timely (within 48 hours or sooner), approved daily, and that RedX notes are resolved timely (within 48 hours) on a daily basis. Support the Clinical Manager to track and ensure that services are timely, continuous, with no disruptions, including a.) annual DA’s and treatment plans every 180 days (or sooner as needed), b.) insurance tracked, monitored for changes, and addressed proactively, service utilization tracked and re‑authorizations completed before expiration. Collaborate with Clinical Managers to recruit, interview, and select qualified CSWs. Collaborate with Clinical Managers and WHC leadership to identify, develop, coordinate, and evaluate training and practices to ensure consistent quality care and quality improvement at Wellness HealthCare Clinics. All this must be accomplished and provided in compliance with the District of Columbia’s Mental Health Standards and regulations of Wellness Healthcare Clinics LLC. and all Federal, State, and local laws applicable to this agreement. Performs all other related duties as assigned. Qualifications Master’s degree in Social Work, or behavioral health‑related field LGSW or LGPC within 6 months Training or experience in health care, human service field, or equivalent experience 1‑2 years in the mental health environment Strong organizational skills Effective communication and time management skills Some experience reviewing and approving notes COVID‑19 Considerations To keep our staff and patients safe we have installed a clear barrier, and provided masks, gloves, and hand sanitizers. Additionally, our location is set up to keep staff and patients apart as compliant with COVID‑19 safety expectations. #J-18808-Ljbffr