Coordinator, Quality Control - Per Diem Saddleback Medical Center Laguna Hills, CA Sterile Processing

Coord, Quality Control (Admit) PD

Location: Laguna Hills

Department: Admitting

Status: Per-Diem

Shift: Days

Pay Rate: $32/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities.

The Quality Control Coordinator works under the direction of the Manager of the Admitting department and is responsible for reviewing admissions and registrations (Inpatients, ER visits, Outpatient Bedded, and Ancillary visits) to ensure account accuracy. The QC Coordinator must be able to multitask, with emphasis on detail essential, while utilizing daily system logs as a method of identifying and documenting registration errors. The QC Coordinator needs to communicate professionally and courteously while providing feedback, education, and training to the team. The QC Coordinator will correct and update patient demographics and financial information. Identifies trends, potential problems and conducts additional training when necessary. Must have a strong insurance verification background. They must be knowledgeable in coverages and the authorization process, including an understanding of insurance contracts. Must be able to prioritize job duties to ensure volumes are met. Must be familiar with the hospital's EMR and system. The QC Coordinator promotes a positive team environment and maintains effective working relationships with co-workers, patients, and management.