Medical Assistant
Susan B. Allen Memorial Hospital
Medical Assistant
Serves as a resource to clinical and clerical staff. Assists in the development of the Medical Assistant and Medical Office Clerk schedules to ensure appropriate staffing. Assists with the daily routine by assigning daily tasks to Medical Assistants and Clerks. Assists with reviewing diagnostic results, to monitor the compliance of follow-up. Maintains the medical and clerical supply inventory, ordering supplies as needed. Assists in the orientation of department employees. Assists in the identification of operational issues and operational improvements opportunities and assists staff. Maintains training and orientation materials and documentation for clinic staff. Assists with the development and ongoing review and revision of department policies and procedures. Assists with the quality improvement activities, through data collection and report completion. Takes vital signs (temperature, pulse, respirations, O2 Sat, blood pressure, height, weight & visual acuity). Assists with activities in patient mobility and positioning. Reports patient status changes to and assists the nurse/physician/nurse practitioner/physician assistant. Collects specimens, performs CLIA waived tests, reporting results to provider. Initiates CPR. Communicates with patient and/or family, always aware of and striving for HIPAA compliance. Transports patients by pushing, pulling, lifting, using a wheelchair or cart. Repositions patients with or without mechanical devices by lifting, pulling and pushing. Organizes and prioritizes work to complete daily assignments. Participates in quality assurance, assessment and improvement activities. Provides patient education. Performs radiologic exams. Assists with procedures. Performs phlebotomies and capillary punctures on patients. Collects patient information. Changes dressings. Administers treatments. Administers medications according to clinic policy. Ensures cleanliness of office suite, adhering to JCAHO, OSHA and all other regulatory guidelines.
Knowledge, Skills, and Abilities: Ability to read, spell and write clearly. Accurate typing, filing and calculating skills. Has computer experience and has worked with Excel and Word programs. Has the ability to communicate effectively. Will be orientated to and maintain competence in working with patients in the following age categories: Infant, Pediatric, Adolescent, Adult and Geriatric patients. Education: High School graduate (or equivalency). Experience: Two (2) to five (5) years experience working hospital access, physician office, or billing and collections, or an equivalent of relevant education and/or experience. Experience in working with the public, preferably in the medical field. Experience in office procedures, preferably in the medical field. Knowledge of the Fair Debt Collection Act. Experience in related field mandatory. Certification/Licensure: None.
BLS Certified. May require constant sitting. Requires occasional standing and walking. Occasionally lifts and carries up to 35 lbs. May require pushing and pulling up to 35 lbs. Eye-hand coordination, and finger and manual dexterity are required. Requires correct hearing and vision to normal range. Requires working under stressful conditions. Some exposure to communicable diseases, sharps and hazardous materials is required. May require potential exposure to body fluids and radiation. Requires occasional bending, twisting, climbing, balancing, stooping and kneeling. Occasional reaching and overhead work are required. Requires occasional grasping. Requires the ability to distinguish letters or symbols. Ability to use office equipment such as computer, typewriter, telephone, copier and fax machine.
Primarily Monday through Friday on a scheduled shift. Includes working weekends & holidays with potential for overtime.
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