Medical Assistant

Medical Assistant

Maintain patient's safe passage in and out of the practice

Greet, assess and interview patients

Obtain past medical and surgical history, family history, social history, vital signs

Review present medications, allergy, history, chief complaint, and brief interrogation of complaint

Act as a liaison between doctor and patient

Explain medication, side effects, treatments, diets, diseases and disease processes

Update medication list and current problem list

Prepare and assist patients for examination, treatment, or procedure by medical staff

Anticipate needs of patients, and providers, other team members

Monitoring of patient during examination, or procedure

Maintain and update level of skill for pertinent medical assistant duties

Stocking of supplies as needed, and maintaining clean exam rooms

Respond to patient's concerns

Maintains patient confidentiality

Participate in training and skills development of new medical assistants

Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more.

Analyze samples with various point-of-care testing platforms

Prepare and package laboratory samples for transport to lab

Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system.

Confirm patient information at the time of check in.

Complete / confirm insurance eligibility.

Answer front desk phone calls.

Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.

Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.

Maintain optimum customer service and patient confidentiality.

Other duties as assigned.

Schedule: hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required