Administrative Assistant & Custodian

Position Summary

The Salvation Army Northern Division Grand Forks Corps is "Doing the Most Good" by providing holistic, person-centered services for individuals and families in need. Services include food, clothing, utility, rent, and housing support, short and long-term case management, spiritual support, and connections to community partners.

The Administrative Assistant and Custodian provides administrative, custodial, and operational support to ensure the Corps facility and programs operate safely, efficiently, and effectively. This role supports daily office functions, maintains clean and welcoming interior and exterior spaces, performs minor maintenance, assists with deliveries and events, and ensures accurate recordkeeping and required reporting in support of Corps services and programs.

$13.84 to $17.60 per hour, 40 hours a week

1600 University Ave, Grand Forks, ND 58203

Essential Functions (approximate time spent)

• Administrative & Clerical Support (40%): Provide general administrative assistance, including basic clerical tasks and responding to routine information requests and phone calls.
• Custodial Services (25%): Maintain clean, orderly, and sanitary conditions throughout the facility, including routine cleaning of common areas, offices, restrooms, and program spaces.
• Building & Minor Maintenance (10%): Perform minor repairs and basic maintenance tasks to support building safety and functionality, within scope of training and applicable regulations.
• Grounds Maintenance (10%): Maintain exterior grounds, including snow and ice removal, trash removal, and general upkeep to ensure safe and accessible entrances and walkways.
• Deliveries & Materials Handling (5%): Load, unload, and transport food, donations, and supplies, ensuring items are handled safely and stored appropriately.
• Participant Information Management (5%) : Maintain accurate and up-to-date database records. Ensure timely and accurate documentation of statistics and other reporting.
• Event & Program Support (5%): Assist with setup, teardown, and logistical support for special, seasonal, and program-related events, including room setup and coordination support.

Education and Experience

• One (1) year of experience in administrative support, custodial, maintenance, or facilities-related work preferred.
• Basic computer skills required, including use of email, databases, and standard office software.
• Experience working in a nonprofit, community-based, or human services environment preferred.
• Pass background checks.
• Valid driver's license and ability to meet organizational driving requirements preferred.

Competencies

• Ability to maintain accurate records and documentation while managing multiple responsibilities.
• Strong customer service and communication skills with staff, participants, volunteers, and community partners.
• Ability to prioritize tasks, manage time effectively, and work independently.
• Basic knowledge of custodial, maintenance, and safety practices and ability to follow procedures.
• Flexibility, professionalism, and discretion when adapting to changing priorities and supporting programs, events, and seasonal needs.

Working Conditions

• Work is performed in a combination of office, program, and facilities environments within a Corps setting.
• Routine physical activity, including standing, walking, bending, lifting, and carrying up to 50 pounds.
• Regular exposure to cleaning products, maintenance tools, and equipment.
• Includes indoor and outdoor responsibilities, including grounds maintenance and snow removal.
• This is an on-site position and is not eligible for remote work.

Supervisory Responsibilities

• None.

Travel/Driving Requirements

• If cleared to drive, operate agency vehicles in support of program operations and organizational objectives.

Other Duties

• All employees recognize that The Salvation Army is a church and agree to support its mission as employees.
• This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.