Sr. Technician

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers' most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE'RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.


Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to


Responsibilities

POSITION SUMMARY:

We are currently hiring a Sr. Technician to support our global software client onsite in Boise, ID. This role is technical in nature, and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. In this role, you will be providing engineering technician services supporting our clients' R&D LaserJet development activities. This is a full-time position with day shift available working at the client-site with a Monday through Friday work week.


WHAT YOU WILL BE DOING:

• Conducting both mechanical and electrical support functions to assist with engineering and test activities.

• Supporting fabrication of mechanical parts/test fixtures, electrical design, repairs, and design modifications.

• Conducting operational tests and failure analysis, as well as test verification of product specs.

• Performing HW/FW upgrades.

• Reporting, distribution, and tracking of assigned work and testing.

• Analyzing printer failures and troubleshooting root causes.

• Perform additional duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

• In-depth knowledge of electrical/electronic circuitry and mechanical/electromechanical devices. Ability to troubleshoot to the board/sub-assembly/component level.

• Strong mechanical skills.

• Working technical knowledge of scripting codes and tools.

• Demonstrated ability to design simple electrical circuits and test fixtures.

• A strong understanding of Operating systems and Firmware.

• Experience working with a variety of test equipment including oscilloscopes, data acquisition, thermal imaging and video capture.

• Intermediate PC skills with emphasis on Microsoft Windows and software suites (i.e., MS Excel, MSWord, Outlook).

• A strong "Can Do" attitude, with excellent initiative, ability to learn quickly, follows directions and thrives in a work environment that changes frequently.

• Ability to lift 50lbs and move equipment around as needed.

• Excellent organizational and communication skills (both verbal and written).
• A minimum of 2-year technical degree (or equivalent) in Electronics/Electrical or Mechanical Engineering is preferred. Education can be waived/reduced depending on skillset, industry standard certifications or other related industry work experience.

PREFERRED QUALIFICATIONS:

• Knowledge of HP LaserJet printers/subassemblies functions and operations.

• Knowledge of HP LaserJet printer FW installation and upgrading.

• Understanding of and experience building PCs.

• Working technical knowledge of Linux/Unix scripting codes and tools.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it's a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• A competitive pay range of $21-$23/hr. (depending on experience).
• 10 days of per year of Paid Time Off (PTO).
• 8 paid holidays + 1 personal floating holiday
• 401(k) retirement plan with company match.
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.