Clinical Coordinator

Job Description

Medical Records Coordinator

Job Summary

The Medical Records Coordinator is responsible for requesting, receiving, reviewing, and managing medical records and related provider responses. This role ensures accurate data entry, timely follow-up, and adherence to departmental turnaround goals while supporting clinical review processes and continuous process improvement.

Responsibilities

• Request medical records and responses from providers via fax, secure email, or remote electronic medical record systems.
• Validate provider contact information and update the department repository accurately.
• Follow up on medical record and response requests via phone or email and take appropriate action.
• Manage incoming medical records and responses accurately and in a timely manner.
• Review received medical records for completeness and content before submitting for clinical review.
• Follow up with providers when medical records are incomplete.
• Consult with the lead or RN as needed regarding requests and request status.
• Prioritize tasks and assignments to meet turnaround time goals.
• Research provider and member information using internal applications, including claims, primary care provider information, and plan type.
• Contribute to a positive team environment and collaborate effectively with colleagues.
• Provide input to support continuous process improvement initiatives.
• Enter accurate data into department databases to support reliable reporting.
• Work under limited to moderate supervision on routine tasks.
• Achieve day-to-day objectives that support overall department goals.

Requirements

• Experience working with medical records, health information management, or a related healthcare administrative role.
• Familiarity with fax, secure email, and electronic medical record systems.
• Ability to review and verify medical documentation for accuracy and completeness.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple tasks to meet deadlines and turnaround requirements.
• Comfort working with internal databases and applications for research and data entry.
• Ability to work with limited to moderate supervision and follow established procedures.
• Effective verbal and written communication skills for interacting with providers and internal staff.

Summary Qualification

• Proven experience handling medical records and provider communications.
• Demonstrated accuracy in data entry and documentation review.
• Track record of meeting turnaround times and departmental objectives.
• Strong collaboration skills and contribution to team-based work environments.

Skill

• Medical records management and documentation review.
• Use of fax, secure email, and electronic medical record systems.
• Data entry, database navigation, and use of internal healthcare applications.
• Time management and task prioritization.
• Problem-solving and follow-up with providers on incomplete records.
• Clear and professional communication by phone and email.
• Attention to detail and accuracy in all aspects of work.

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.