Retail Associate (Floor Team)

Retail Associate (Floor Team)

SANA is looking for Retail Associates to join our first retail store in Detroit. This role is the core of our in-store experience. You'll be working directly with customers every day, helping bring the SANA brand to life on the floor.

We're looking for people who are comfortable in a fast-paced retail environment, have strong attention to detail, and understand how to deliver a great customer experience while representing the brand the right way.

Responsibilities include but are not limited to:

• Assist customers with product selection, sizing, and styling guidance
• Maintain a strong presence on the sales floor during both normal and high-traffic hours
• Support daily store operations and ensure smooth customer flow
• Keep the store clean, organized, and visually aligned with brand standards
• Assist with restocking, folding, tagging, and overall product organization
• Support new drops, product launches, and in-store events
• Represent the SANA brand in a professional and consistent way at all times
• Communicate customer feedback and in-store insights to management team

Requirements:

• Previous retail or customer service experience preferred
• Strong communication and people skills
• Ability to work in a fast-paced, high-volume environment
• Attention to detail and ability to maintain store presentation standards
• Comfortable working flexible hours, including weekends and drop days
• Interest in fashion, streetwear, or retail culture is a plus
• Team player mindset with strong reliability and consistency