Client Experience Lead, Service & QA Excellence
John Hancock
John Hancock in Boston, Massachusetts, seeks a leader to manage Client Service Representatives and Quality Assurance professionals. The ideal candidate will excel in people leadership and operational discipline within a financial services context. The role involves driving team performance, ensuring exceptional service delivery, and reinforcing compliance with regulatory standards. Candidates should have strong client service experience and relevant FINRA licenses. Join a company that values diversity and supports your career growth. #J-18808-Ljbffr John Hancock
- ...searching for a leader to oversee a team of Client Service Representatives and Quality Assurance... ...culture of accountability and service excellence within a dynamic financial services... ...strong regulatory knowledge and experience, along with active FINRA licenses. A Bachelor...Suggested
- ...Massachusetts, to provide exceptional luxury retail service. The role includes assisting clients with frame and lens selection, ensuring optical quality... ...candidate will possess at least 2 years of sales experience in the luxury service industry and hold the necessary...Suggested
$60k - $80k
...catering solutions and managing special events. You will lead a team to ensure high-quality service and successful event execution, meeting client expectations. Candidates should have at least 2 years of experience in a management role, preferably within hospitality or...Suggested- ...looking for a supervisor in Cambridge, MA to lead a team in providing exceptional customer service and driving sales. The role includes... ...regulations. The ideal candidate has 2+ years of experience in sales or customer service, excellent leadership skills, and effective...Suggested
$72k - $97k
Description As a Lead Associate, Client Success, you’ll be instrumental in supporting... ..., ensuring a seamless experience across phone, email, and... ...Client relationship management Excellent written and verbal... ...in client success, customer service, or a technical support environment...SuggestedTemporary workWork at officeLocal areaFlexible hours$90k - $150k
Lead Specialist, Client Partner Role Overview The Client Partner (E30) is an expert-level individual... ...for driving growth, execution excellence, and strategic outcomes across Pearson... ...motions. Qualifications 8+ years of experience in enterprise sales, strategic partnerships...Full time- ...Laundry in Boston is seeking a part-time individual to support clinic operations and deliver exceptional client service. The ideal candidate has retail experience, strong leadership qualities, and is committed to achieving sales goals. This role requires the ability to...Part timeFlexible hours
$25 per hour
A leading dining establishment in Cambridge, Massachusetts is seeking... ...supervisors to lead daily service with passion and integrity. The... ..., creating exceptional guest experiences, and promoting a positive... ...Ideal candidates will possess excellent interpersonal skills, accountability...- ...Wholesale Club, Inc. is seeking a Front End Lead in Tilton, NH to oversee the front... ...and developing team members to ensure excellent member service and drive membership metrics. The ideal candidate will possess leadership experience and sales knowledge, be capable of...Part time
- Citizens Bank is seeking a Private Bank Office Lead for their Back Bay office in Boston. The... ...while delivering exceptional customer experiences. A successful candidate will have over 4... ...record in achieving sales goals, and excellent relationship-building skills. This full-...Full timeWork at office
$22 - $25 per hour
Puig is seeking a full-time client advisor at BYREDO in Boston, Massachusetts, to drive sales and ensure exceptional client experiences. The ideal candidate will have a passion for beauty and a proven track record in luxury retail. The role includes building client relationships...Hourly payFull time$125k - $233k
...Advocacy Leader Private Client Team Award-winning,... ...combine the personalized service model of a local... ...resources of the world's leading professional services... ...enhances the claimant experience and strengthens retention... ...and exceptions Excellent verbal and written communications...Minimum wageWork at officeLocal areaWork from homeFlexible hoursNight shift$62k - $72k
Supervisor, Passenger Experience & System Information Salary... ...roles is required. Excellent communication and... ...ability to effectively lead a team in a comparable... ...all departments and the client in a complex fast... ...between Keolis Commuter Service and the MBTA. Demonstrates...Temporary workFlexible hoursWeekend work- ...unique social wellness company in Boston is seeking a Remedy Concierge to enhance guest experiences. This role emphasizes exceptional customer service and the ability to engage with clients in a luxurious environment. The ideal candidate will have a positive attitude,...
- A worldwide luxury brand located in Boston seeks a part-time Associate Manager to enhance client experience and drive sales. Responsibilities include meeting sales goals, training associates, and promoting a collaborative environment. Ideal candidates will demonstrate strong...Part timeWorldwideFlexible hoursNight shift
- ...staffing requirements to guarantee guest satisfaction. Responsibilities include training staff, conducting inspections, and maintaining departmental budgets. Applicants should have at least one year of supervisory experience in housekeeping. #J-18808-Ljbffr HHM Hospitality
- ...to oversee housekeeping operations and ensure compliance with service standards. The ideal candidate will manage staff effectively,... ...inventory and budgets efficiently. Applicants should have previous supervisory experience in housekeeping. #J-18808-Ljbffr Plazahotelelpaso
$55k - $65k
...specific software, to help our clients get paid, and help their... ..., are seeking a Payment Experience Team Lead in the Americas. Payment Experience... ...team leads, Central Service team and all departments in... ...leading or mentoring teammates Excellent written and verbal English...Full timeWork at officeLocal areaImmediate startFlexible hours- ...and cardio interval fitness experience that provides an immersive,... .... About the Role The Client Facilities Lead is essential to the operation... ...operating order, and providing excellent hospitality. What You'll Do... ..., organization, and service of common areas, including...Full timePart timeFor contractorsLocal areaImmediate startShift workWeekend workDay shiftAfternoon shift
$70k - $75k
...efficient operations and exceptional guest service. Responsibilities include managing the... ...2 years in hospitality, supervisory experience, and strong computer skills. This full-time... ...between $70,000 and $75,000 yearly, alongside excellent benefits including medical coverage and...Full time$88.6k - $135.1k
...Overview The Billing Team Lead plays a critical role... ...of high profile clients. In order to accomplish... ...highest possible level of service and support for... ...levels are uniformly excellent across the group. Ensures... ...Minimum of three years of experience supervising all or a...Work at office- ...in various aspects of food and beverage operations, ensuring excellent service while managing administrative duties including clerical... ...proficient with Microsoft Office, and have at least one year of experience in a hotel environment. A high school diploma or equivalent...Work at office
$85k - $90k
...supervision to ensure profitability and high-quality service. The ideal candidate will have at least 2 years of management experience in a luxury hotel or restaurant. The... ...of $85,000 to $90,000 yearly along with excellent company benefits including medical, dental,...- ...seeking an Experienced Manager to lead a talented team committed to exceptional guest service. The manager will oversee daily... ...flexible hours, and possess excellent communication skills. The position... ...competitive salary based on experience. #J-18808-Ljbffr Kings Bowl of...Full timeFlexible hours
- ...Position Name: Team Lead Reports to: Client Technology Manager Location/... ...our uncompromising focus on service. We value ownership,... ...supervisory role providing excellent career development opportunities... ...and 5 years of IT experience (Desktop Support, Systems...Full timeWork at office
$22 - $26 per hour
...looking for a motivated Lead Technician to join... ...ground up. No experience required; we are... ...and water restoration services Communicate clearly... ...we are the vanguard of excellence in the industry, setting... ...one united force. # Client-Centric Approach: We place...Hourly payWork from home- ...dynamic team. The role emphasizes providing outstanding customer service, maintaining high standards and fostering a supportive work environment. Candidates should have restaurant management experience, excellent communication skills, and the ability to work in a fast-paced...Shift work
$107k - $143.4k
Cambridge Associates LLC, a leading global investment firm in Boston... ...is seeking a Manager for the Client Reporting Group. This role... ...performance, and ensuring high-quality service delivery. Candidates should... ...4-10 years of relevant experience, particularly in investment...- ...staff, and ensuring customer satisfaction by maintaining high standards of service. The ideal candidate has over 2 years of management experience in a high-volume restaurant setting, possesses excellent communication skills, and is passionate about food and service. The...Full time
$110k - $180k
...delivering insights in Lifesciences marketing. This role requires over 5 years of analytical experience and strong communication skills, along with the ability to manage client relationships effectively. The position offers a competitive salary range of $110,000 - $180,...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Experience Lead, Service & QA Excellence. Be the first to apply!
- remote customer service chat Boston, MA
- customer service inside sales representative Boston, MA
- cashier customer service Boston, MA
- customer service desk Boston, MA
- customer service bilingual Boston, MA
- vp customer service Boston, MA
- customer service operations specialist Boston, MA
- office assistant customer service Boston, MA
- weekend customer service Boston, MA
- client services associate Boston, MA

