Client Experience Lead, Service & QA Excellence
John Hancock
John Hancock in Boston, Massachusetts, seeks a leader to manage Client Service Representatives and Quality Assurance professionals. The ideal candidate will excel in people leadership and operational discipline within a financial services context. The role involves driving team performance, ensuring exceptional service delivery, and reinforcing compliance with regulatory standards. Candidates should have strong client service experience and relevant FINRA licenses. Join a company that values diversity and supports your career growth. #J-18808-Ljbffr John Hancock
- ...Sports Club is seeking a Front Desk Weekend Lead in Somerville, MA. This part-time role involves providing excellent customer service and support to members during weekend... ...ideal candidate should have prior supervisory experience in a customer-facing role and be able to...SuggestedPart timeWeekend work
- ...responsible for overseeing gym operations and ensuring a positive 'Judgement Free' member experience. The ideal candidate should exhibit strong leadership skills, be committed to excellent service, and possess management experience, with additional benefits such as medical...Suggested
- ...pride ourselves on providing top-notch service, the highest quality products,... ...successful in this role you should have work experience with various roles in coffee shops... ...best ways to resolve issues with clients and deliver excellent customer service Ensure all cafe...SuggestedHourly payPart timeWork experience placementShift workAfternoon shift
- ...the university's overall excellence by understanding and... ...-quality and efficient services to the schools to help... ...Reporting to the Director of Client Support Services, the AI Enablement Lead oversees key enterprise... ...or relevant work experience Additional Qualifications...SuggestedFull timeTemporary workWork experience placementWork at office2 days per week1 day per week
- ...Director with managing the client advisor team on the sales floor. Leading with a client first... ...a best-in-class client experience identifying opportunities... ...identifying opportunities improve service and reduce expenditure... ...for Success Excellent communication skills and...SuggestedTemporary workLocal areaFlexible hours
$24 - $26 per hour
...4 to $26 per hour, with duties including post security, guest services, and incident reporting. Recruitment calls will discuss preference... ...should have high school diploma and security or receptionist experience; strong customer service, leadership, and communication skills...Hourly payImmediate start- ...dynamic team. The role emphasizes providing outstanding customer service, maintaining high standards and fostering a supportive work environment. Candidates should have restaurant management experience, excellent communication skills, and the ability to work in a fast-paced...Shift work
- ...luxury front desk concierge services for high-end apartments... ..., is seeking a dynamic Lead Concierge to join our... ...unparalleled hospitality experience for our associates, residents, and clients. The Lead Concierge/Supervisor... ...service and hospitality Excellent verbal and written...Night shiftWeekend work
$85k - $110k
...Build with Skill. Lead with Purpose. Halco... ...want a role where your experience, judgment, and leadership... ...orders and additional service opportunities Handle... ...Halco positively with clients, teammates, and trade... ...systems and local codes Excellent problem-solving skills...Casual workLocal area$16 - $20 per hour
...Ice Cream in Boston, Massachusetts is hiring a Shift Lead to oversee shifts and ensure high-quality service. The successful candidate will lead team members,... ...concerns effectively. Prior food service or leadership experience is preferred. This part-time or full-time role...Hourly payFull timePart timeShift workWeekend workAfternoon shift- ...Braintree is seeking a General Manager to lead the restaurant team. This role requires... ...team members, ensuring a quality guest experience, and managing food preparation standards... ...experience, strong leadership qualities, and excellent communication skills. We offer...
- HFA in Boston is seeking a Team Lead to oversee client projects and lead teams within the organization... ...budgets, ensure project delivery excellence, and foster team engagement in a... ...educational background and management experience with 4+ staff are preferred. #J-18808...
- ...and cardio interval fitness experience that provides an immersive,... .... About the Role The Client Facilities Lead is essential to the operation... ...operating order, and providing excellent hospitality. What You'll Do... ..., organization, and service of common areas, including...Full timePart timeFor contractorsLocal areaImmediate startShift workWeekend workDay shiftAfternoon shift
- Responsibilities Payment Experience roles at Flywire are not your... ...you will liaise closely with Client & Payment Experience Managers, other regional team leads, Central Service team and all departments in... ...change and updated materials Excellent interpersonal and...Work at officeFlexible hours
$170k - $252.5k
...Looking For We are seeking an experienced Client Solution Lead to drive a strategic, product- and... ...Management, Reconciliations, Cash Services and Corporate Actions. Serve as a senior... ...back‑office functions. 15+ years of experience in financial services, presently in a...Interim roleWork at officeFlexible hours- Cambridge Associates in Boston, MA, seeks a Manager for the Client Reporting Group. You will lead a team of 15-20 analysts, ensuring high-quality client... ...should have a BA/BS and 4-10 years of relevant experience in investments or client reporting. This position offers...
$142.4k - $213.6k
...an opportunity for a Lead Solution Architect in... ...technology, software and services improve the way our... ...ETO Service Center of Excellence. Partnering with Aveva... ...platforms to suite specific client requirements Aveva,... ...be based on your life experience. If you do not...Full timeTemporary workWork at officeFlexible hours$21.97 - $31.2 per hour
...Lead Office Services Associate RRD provides marketing, packaging, print... ...exceptional customer service for our clients. Responsibilities include... .... Minimum of 3 years' experience in office services... ...clients and team members through excellent, professional verbal and...Hourly payWork at officeImmediate startMonday to FridayShift work$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key... ...provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience... ...frustration ~ Ability to excel in a dynamic, fast paced...Hourly payFlexible hoursAfternoon shift$150k - $200k
...Director / Director, Customer Experience Lead, Marketing Analytics Job... ...fosters innovation and scientific excellence. We know that our success is... ...Domo to automate data flows, QA checks, and insight generation... ...record of managing senior client and stakeholder relationships...Full timeRemote work- ...Boston is seeking a skilled Tax Manager to lead multiple client engagements and foster team growth.... ...the ability to deliver exceptional service. Applicants should hold a BS or MS in... ...possess at least 6 years of relevant experience in public accounting. The firm encourages...
$15.75 - $21.63 per hour
...management and create an engaging environment for customers and team members. This role requires a competitive spirit, prior supervisory experience in apparel, and the ability to adapt to business needs. Responsibilities include achieving sales results, maintaining store...Hourly payPart time- ...Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized... .... This role delivers exemplary service and clienteling to maximize sales while... ...for every guest. Responsibilities Ensure client expectations are exceeded and maintain an...Flexible hoursAfternoon shift
- Marsh is seeking a Senior Lead Health Actuarial Consultant to join our Actuarial and Financial... ...the United States. You will manage client projects on health benefits strategies,... ...or related field with 10+ years' health experience is required; ASA designation #J-18808-Ljbffr...Work at office
$26.5 per hour
...Management Company – Front of House Lead Supervisor Location: 200... ...Summary Monitors the food service operation to ensure production... ...compliance with company and client expectations. Performs other... ...abilities, achievements, and experience without regard to race, national...Hourly payFull timePart timeLocal areaMonday to FridayFlexible hours$21 per hour
...a full time FRONT OF HOUSE LEAD SUPERVISOR position. Location... ...Requirements: Prior management experience is preferred. Pay Range: $21... ...worldwide for standards of service and excellence within the foodservice... ...compliance with company and client expectations. Performs other...Hourly payFull timePart timeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hours$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure... ...yourself the store's lead ambassador of the brand and point... ...experience and provide exemplary service to maximize sales, promote... ...you will do: Ensures client expectation is exceeded at each...Hourly payFull timeContract workFlexible hoursAfternoon shift- ...Starts With You! As a Culinary Lead (what we call a Kitchen Lead... ..., cleanliness, and operational excellence This Role is a Great Fit If... ...new menu launches Have experience in high-volume kitchens (fast casual, QSR, full service, or corporate dining all welcome...Full timePart timeCasual workLocal areaShift workEarly shift
$36.2 per hour
...immediately for a full time FOOD UNIT LEAD position. Location: 3... ...Requirement: Prior bakery experience is preferred. Fixed Pay... ...activities of other food-service employees. Creates an enjoyable... ...employees to promote efficiency and excellence in food and service....Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursShift work$132.5k - $338.3k
...Overview The Red Hat Offering Lead – Private AI, Containers &... ...offerings as a core pillar of clients’ Private Cloud, Hybrid Cloud,... ...Business Groups, Industry Groups, Service Groups, and Geographies. This... ...6 years of consulting experience, preferably including strategy...Work experience placementWork at officeLocal area
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