Senior Analyst, Strategy Monitoring & Analytics

Role Summary/Purpose Senior Analyst, Strategy Monitoring & Analytics, part of the Strategy Monitoring pillar of Model Operations & Analytics (MO&A) Center of Excellence. Focuses on executing customer decisioning strategies, ensuring timely and accurate performance reporting, documenting results for governance and credit forums, and identifying performance variances. Works closely with the Strategy Monitoring lead, executing on strategy changes and collaborating with strategy owners on KPIs and performance metrics. Essential Responsibilities Provide monitoring results for strategy changes relative to expected outcomes. Adhere to and maintain alignment between model changes and strategy updates. Support collaboration with strategy owners to define KPIs, dashboards, and real‑time reporting tools for strategy monitoring. Prepare inputs for strategy risk reports, audit reviews, and regulatory requests, ensuring traceability and completeness of monitoring evidence. Work cross‑functionally with strategy leads to support their analytics of strategies and models. Support business leaders in driving timely course corrections due to execution gaps or divergence from strategic targets. Perform segmentation, cohort analysis, and experimentation to evaluate strategy impact. Adhere to governance principles over strategic initiative reviews and reporting cycles. Leverage tools such as SQL, Tableau, or Python to monitor trends and deliver insights that influence strategic recalibration. Maintain awareness of internal control and regulatory standards. Participate in cross‑functional working sessions to evaluate monitoring outcomes and support continuous improvement initiatives. Perform other duties and/or special projects as assigned. Qualifications / Requirements Bachelor’s degree and 2+ years of analytics experience in areas such as strategy analytics, credit risk, business performance monitoring, or decision science in a financial services or regulated environment; or a high school diploma/GED plus a minimum of 5+ years of analytics experience in the same areas. 2 years of experience working with tools such as SQL, Tableau, Python, or other analytics and visualization platforms, with experience delivering actionable insights to senior audiences. Good critical‑thinking skills with an analytical problem‑solving mindset. Ability and flexibility to travel for business as required. Desired Skills Bachelor’s degree in a quantitative, analytical, or business‑related discipline (e.g., Statistics, Economics, Finance, Data Science, Business Analytics). Strong verbal and written communication and detail‑oriented documentation skills. Strong understanding of the consumer credit lending lifecycle and card programs. Ability to effectively communicate complex, technical subject matter. Strong understanding of model evaluation metrics such as precision, recall, F1. Familiarity with modeling approaches such as logistic regression, XGBoost, and tree ensembles. Understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit). Familiarity with model governance frameworks, regulatory expectations, and internal audit processes (e.g., SR 11‑7 compliance, Model Risk Management policies). Grade / Level Grade/Level: 09 Salary Salary range: $85,000.00 - $140,000.00 USD per year. Eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Location Location can be based in California, New York Metro area, or Seattle. Employees may work from home or from the nearest hub as required. Legal Authorization Legal authorization to work in the U.S. is required. We do not sponsor individuals for employment visas, now or in the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Applicants may request accommodation by contacting Career Support Line at View phone number on click.appcast.io. Job Family Group Data Analytics #J-18808-Ljbffr Synchrony