AVP - Field Liability

The Assistant Vice President (AVP) – Field Liability provides strategic, technical, and operational leadership for the organization’s liability-related field claims operations. This role oversees Litigation, Non‑Litigation Liability, and General Liability. The AVP ensures consistent claim-handling quality, regulatory compliance, operational efficiency, and superior customer service across all field regions. This position plays a critical role in shaping claims strategy, partnering across the enterprise, developing leaders, and ensuring financially sound claim outcomes for a Property & Casualty organization. Essential Duties and Responsibilities: Leadership & Strategic Direction * Provide strategic leadership for all field liability claim units, including Litigation, Non‑Litigation Liability, and GL Property Damage. * Develop long‑term department strategy, goals, and KPIs aligned with corporate objectives. * Lead and mentor a geographically dispersed team of Field Leaders, Litigation Managers, and Senior Adjusters. * Drive a culture of accountability, continuous improvement, responsiveness, and customer‑centric service. Claims Oversight & Technical Excellence * Oversee complex and high‑severity liability, property damage, and auto physical damage claims, ensuring sound coverage evaluations, liability assessments, defense strategy, and settlement execution. * Provide technical oversight to ensure accurate reserving, timely investigations, and consistent application of claim-handling best practices. * Develop and maintain guidelines, workflows, and quality standards for all liability and property damage field teams. * Collaborate with legal teams to guide litigation strategy, settlement authority, discovery management, and reserve evaluation. * Build risk transfer strategy, in conjunction with Sr. Casualty officer, with appropriate pursuit of outgoing AI/CI. Litigation & Legal Management * Oversee litigation management strategy, ensuring appropriate use of outside counsel and effective litigation * Ensuring appropriate selection of staff, panel, or non-panel counsel, leading to optimal claims outcomes. * Partner closely with internal and external legal teams on case strategy, trial readiness, and risk assessment. * Review litigation budgets, performance metrics, and counsel effectiveness; participate in file reviews and settlement conferences. * Ensure compliance with litigation management guidelines and implement improvements as needed. Operational Management * Develop and manage departmental budgets, staffing models, and workload distribution. * Monitor performance metrics, quality audits, and claim outcomes, using analytics to identify trends and drive operational improvements. * Ensure consistent field execution across all regions, including regulatory adherence and service standards. * Lead catastrophe‑related field liability responses, coordinating with internal teams and external vendors. Vendor, Partner & Stakeholder Engagement * Manage relationships with Independent Adjusters, Appraisers, Defense Counsel, Reconstruction Experts, and other key vendors. * Evaluate vendor quality, negotiate service agreements, and ensure cost-effective, high‑quality support for field operations. * Collaborate with Underwriting, Actuarial, Product, and Risk Management on loss trends, risk mitigation strategies, and portfolio insights. * Serve as a key contact for brokers, insureds, and external partners during complex or escalated matters. Employee Development & Coaching * Strengthen technical and leadership capabilities across all field liability teams through coaching, training, and development initiatives.

• Identify high‑potential employees and support succession planning.
• Promote an inclusive, collaborative, and performance-driven work environment.

Job Specifications: Education: * Bachelor’s degree required; advanced degree or industry designation (CPCU, AIC, SCLA, ARM) strongly preferred. Experience: * 10+ years of experience in P&C claims, including significant exposure to liability, GL PD, and auto physical damage. * 5+ years of progressive leadership experience managing field operations and/or litigation units. * Demonstrated track record in managing complex losses, litigation portfolios, and multi-state claims operations. Working Conditions:

• General office environment.
• Travel required to support field regions, vendor meetings, on‑site

inspections, and industry events. Pay Transparency Statement: UFG Insurance is committed fair and equitable compensation practices. The estimated base salary range for this officer-level position is $154,858 - $204,236 annually. Actual compensation will be determined based on a variety of factors, including the scope and responsibilities of the role, individual qualifications and experience, internal equity, and market data. In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:

• Annual incentive compensation
• Medical, dental, vision & life insurance
• Accident, critical illness & short-term disability insurance
• Retirement plans with employer contributions
• Generous time-off program
• Programs designed to support the employee well-being and financial security.

Officer-level employees may also be eligible for additional compensation components, including performance-based incentives, long-term incentive plans, and participation in executive benefit programs. This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.