Deli Manager

Job Description

Job Description

Teamwork is at the heart of McKinnon's Market & Super Butcher Shop. We are seeking an experienced, hands-on Deli Manager who brings energy, creativity, a passion for great food, and a strong commitment to quality and customer service.

The Deli Manager reports to the Store Manager and works closely with our Regional Directors. This position has full responsibility for the day-to-day operation and performance of the Deli Department, including team leadership, hiring and training, merchandising, inventory management, purchasing, profitability, labor and packaging expenses, food safety, and regulatory compliance.

We are looking for someone who leads by example and is comfortable working alongside the team. You will be encouraged to operate the department with an ownership mindset while following McKinnon's policies and standards.

Applicants must submit an updated résumé with their online application.

Responsibilities

• Lead, motivate, train, and develop Deli Department associates.
• Participate in hiring, scheduling, performance management, and corrective action.
• Hold associates accountable for quality, productivity, customer service, sanitation, and food-safety standards.
• Maintain attractive, fresh, well-stocked, and properly merchandised deli cases and displays.
• Oversee ordering, receiving, inventory control, product rotation, pricing, and shrink reduction.
• Manage department sales, profitability, labor costs, and packaging expenses.
• Ensure consistent product quality, freshness, presentation, and portion control.
• Maintain compliance with all company policies and applicable health, sanitation, and regulatory requirements.
• Provide friendly, knowledgeable service and promptly address customer questions or concerns.
• Communicate effectively with store leadership, department managers, associates, customers, and vendors.
• Perform the duties of Deli Department associates when needed.
• Complete special projects and other responsibilities as assigned.

Qualifications

• At least two years of Deli Manager experience, or at least one year of Assistant Deli Manager experience.
• Previous experience leading a team of five or more employees preferred.
• Strong knowledge of deli products, food preparation, merchandising, inventory management, labor control, sanitation, and food-safety practices.
• Demonstrated ability to train, coach, motivate, and hold employees accountable.
• Strong leadership, organizational, verbal, and written communication skills.
• Ability to work cooperatively with the Store Manager, Assistant Store Manager, department managers, and associates.
• Ability to make sound decisions in a busy, fast-paced retail environment.
• Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to work shifts of up to 8–10 hours.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, reach, grasp objects, and climb ladders safely.
• Ability to lift and carry up to 50 pounds without assistance.
• Ability to push and pull carts weighing up to 100 pounds.
• Ability to safely use and work around standard deli equipment.

McKinnon's Market & Super Butcher Shop is looking for a dependable, experienced leader who takes pride in building a strong team and operating a successful department. If you are passionate about fresh food, excellent customer service, and leading by example, we would like to hear from you.

Job Posted by ApplicantPro