Housekeeping Supervisor

Job Description

Join Our Team

Blue Ridge Village is seeking a dedicated and motivated Housekeeping Supervisor to join our team in the beautiful Blue Ridge Mountains of North Carolina. In this role, you will help lead daily housekeeping operations, ensuring guest rooms and resort common areas consistently meet our high standards of cleanliness, safety, and service.

Responsibilities

What You'll Do?

• Supervise daily housekeeping operations, including guest villas, public areas, and back-of-house spaces
• Inspect guestrooms and resort facilities to ensure cleanliness and quality standards are met
• Support the training and development of housekeeping team members
• Assist with daily room assignments, inspections, and operational reports
• Maintain inventory levels and ensure team members have the tools and supplies needed to perform their duties
• Coordinate maintenance concerns with appropriate departments
• Respond promptly and professionally to guest requests and concerns
• Promote a positive work environment focused on teamwork, safety, and exceptional guest service
• Assist with coaching, performance reviews, and employee development

Schedule Details:

This is a full-time position. Candidates must be available to work various shifts based on business needs, including weekends and holidays.

Why Team Members Love Working Here

• Benefits starting on Day One, including Medical, Dental, and Vision
• Daily Pay - access your earned wages before payday
• Discounted hotel and resort travel benefits
• 401(k) with company match
• Employee Stock Purchase Program
• Paid Holidays, Sick Time, and Generous PTO
• Tuition Reimbursement
• Recognition and Reward Programs
• Ongoing learning and career advancement opportunities

Qualifications

What We're Looking For?

• High School Diploma or GED required.
• Previous housekeeping leadership, lead, coordinator, inspector, or supervisory experience preferred.
• Hospitality, hotel, resort, or vacation ownership experience preferred.
• Strong communication and interpersonal skills.
• Basic computer proficiency.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Ability to repeatedly lift, carry, push, and pull items weighing 25 pounds or more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.