Risk Claims Manager

Job Title:

Risk Claims Manager

Department:

Compliance

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers Company Team Members & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE: $ ( education and years of experience)

REPORTS TO: Senior Director of Compliance

DIRECT REPORTS: No

LOCATION: Must be located in or near Kansas City KS Las Vegas NV Denver CO Bismarck ND Dallas TX Houston TX San Antonio TX Omaha NE Phoenix AZ Salt Lake City UT.

JOB SUMMARY

TheRiskClaimsManagerdirectlymanages the companys auto liability and workerscompensationclaims. This is an individual-contributor role with no direct reports theRiskClaimsManagerwillmanageclaimsfor physical property damage auto vehicle damage and other verifiable damage rather than overseeing aclaimsstaff. The role ensures complete and sound claim settlements legal reviews and investigations in accordance with company policies and procedures and directlymanages workerscompensationclaims including return-to-work documentation and modified duty job offers. TheRiskClaimsManagerwill recommend measures to reduce or eliminate losses due to accidents and injuries.

This position has the potential to be remote.

ESSENTIAL JOB DUTIES

• Personally investigate andmanagethe companysclaims. Work with insurance companies to set claim reserves.

• Identifyclaimsthat require escalation to the insurance company during intake and gather all relevant information needed for claim resolution.

• Directlymanageproperty damage auto damage and workerscompensationclaims; handle serious losses retain and direct defense counsel and attend mediations and depositions as needed.

• Provide excellent customer service when speaking with insureds/claimants by phone.

• Prepare statistical reports ofclaimsactivity and submit reports/findings as requested; lead claim file reviews as requested.

• Ensure the company takes appropriate measures to minimize claim losses and comply with government regulations.

• Create a positive and productive work atmosphere by communicating and behaving professionally and collaboratively with all employees.

• Other duties as assigned.

MINIMUM REQUIREMENTS

• At least seven (7) years of extensiveclaimsexperience in a senior-level individual-contributorclaimsrole.

• Extensive knowledge of liabilityclaimsadministration including litigation avoidance.

• Thorough understanding of complex medical treatments treatment outcomes tort venue and jurisdictional matters along with highly developed investigative and analytical skills.

• Demonstrated success exercising independent decision-making problem-solving and effective negotiation skills.

• Ability to collaborate effectively with cross-functional teams.

• Excellent verbal and written communication presentation interpersonal and analytical skills.

• Proficiency with word processing and spreadsheet software; Microsoft Windows Word and Excel preferred.

BENEFITS

• Medical Vision Dental Supplemental and Life Insurances available.

• Paid time off paid holidays paid community volunteer time

• Employee Assistance Program(EAP)

• 401k retirement planwith match

#CCADM

Required Experience:

Manager