Maintenance Supervisor
Reliant-Asset-Management-Solutions
GENERAL SUMMARY:Under direction of the Regional Manager, performs a variety of skilled duties involved in the alterations, maintenance, repairs, and general upkeep of both inside and outside of residential units and facilities. Provides day-to-day supervision of maintenance staff in assigned area and is, responsible for inventory control, over-sight of capital work, preventative maintenance and directing work assignments. A Senior. Maintenance Supervisor will oversee 600+ unitsESSENTIAL FUNCTIONS:Provides day-to-day supervisory responsibilities to assigned Maintenance and Porter personnel by planning, prioritizing, assigning and reviewing the work of staff responsible for unit turn and work orders.Provides individual and group training and ensures full compliance with Grace Hill participation for all maintenance and porter staff. Develop staff by enrolling in trade related courses annually or more often as needed to ensure job readiness,Verifies work of assigned employees for accuracy, proper work methods, techniques and compliance with applicable standards, policies and procedures; performs the full range of duties in the assigned area of work to ensure quality control compliance. Anticipates and plans for repair/ preventive maintenance cycles. Performs quality control on work provided by vendors.Monitors and enforces safety compliance amongst maintenance staff and conducts bi-weekly tailgate meetings or more often as issues arise. Complies with all safety norms and regulations set by the industry and/or in accordance with company policy. .Ensures that all MSDS, Pool Logs, Light Inspection Logs, EPA logs and Preventative Maintenance Logs are being kept up to date on each visit to the property.Ensures quality control and conformance with defined standards through monthly report analysis, site visits, audits, facilitating maintenance meetings, implementation and tracking of maintenance programs and communication with all appropriate parties.Assist Regional Manager and Property Managers with disciplinary and/or employee relation issues of maintenance staff.Monitor submission of mileage logs, emergency call logs and all hours worked for the maintenance and porter staff.Aids in the verbal or written response to inspection reports and all other notices received in relation to the condition of the buildings and surrounding areas.Identifies health and safety hazards and takes necessary steps to correct them. Reports health and safety hazards to Regional Manager.Estimates labor, time and materials on maintenance projects; maintains work records; orders, picks up and delivers, stocks and maintains equipment and supplies. Provides staff with punch list for work to be completed.Responsible for assigned properties regarding compliance, timely work-order completion, curb appeal and timely completion of all inspections. Assists in creations and implements plan for annual inspections.Responsible for procurement of all materials, security, and inventory within designated satellite warehouse. Reconciles inventory in-stock vs. inventory depletion from the work order system. Reviews all invoices related to maintenance for accuracy.Tracks current and aging work orders. Responsible for maintaining a “current status” on all work orders. Performs quality control on completed work orders to ensure work is completed to standard.Provides skilled support on work in the construction, alterations, maintenance, repair and general upkeep of housing facilities, equipment, and fixtures; repairs units upon vacancy; prepares surfaces, mixes and matches paints and coatings to a variety of surfaces using brushes, and spray guns; installs and sets ceramic tiles and Formica counter-tops.Provides maintenance skilled duties by inspecting, cleaning, servicing, adjusting and making basic repairs to a variety of heating, ventilating, air conditioning, evaporative coolers and related equipment.Performs rough and finish carpentry using standard carpentry hand tools and powered equipment; frames walls and partitions; installs and replaces wallboards; paneling, windows, doors, hardware and various floor coverings; patches walls, repairs roofs; builds, installs and repairs cabinets, counters and shelves.Performs skilled support in electrical service repairs and installation such as (changing lights, fixtures, fuses, ballasts, receptacles, switches and wiring), repairing electrical appliances such as garbage disposals, refrigerators, dishwashers and stoves.Assists staff with daily workload by completing occupied and vacant unit work orders when needed.Performs inspections of vacant units assisting in evictions, lock-outs and serving notices; re-keys units; installs lockset, deadbolts and other security related equipment.Schedules and coordinates on-call services for assigned staff. Participates in on-call rotation. Must be fit and duty-ready and available 24/7 for the duration of the on-call period. Must be able to respond within 30 minutes of emergency call coming in.Assists Regional Manager with establishing annual budget for maintenance. Ensures budget is adhered to when placing orders, purchasing material or contracting work.Performs additional duties as assigned by management. (i.e. reviewing maintenance charges for accuracy and providing input on disputes, etc.)KNOWLEDGE, SKILLS AND ABILITIES:Must be able to perform each essential duty satisfactorily.Knowledge of and ability to read and interpret blueprints, sketches, drawings, diagrams, maps and technical training manuals.Knowledge and ability to perform journey level skilled and unskilled work such as carpentry, plumbing, electrical, heating repairs.Ability to interpret and apply pertinent, rules, regulations, policies and procedures related to building maintenance, alterations and repairs.Knowledge of gas and electrical lock out/tag out procedures.Knowledge of CalOSHA general safety requirements for maintenance tasks.Knowledgeable in use of computer operating system including computer software.Ability to operate a variety of equipment and tools required for maintenance and repair work.Ability to communicate with co-workers, and residents in a courteous and professional manner.Ability to pay close attention to detail.Good oral and written communication skills.Valid CA Driver’s licenseAbility to provide own transportation with acceptable driving record and auto insurance limits.CULTURAL COMPETENCIES:Uncompromising integrity and ability to maintain strictest confidentiality.Champions the mission, culture and objectives of the organization.Demonstrates value and respect for all employees and clients.High energy and enthusiasm.Performs effectively as a team player. Values the ideas and opinions of others and routinely collects their input as part of decision-making process.EDUCATION AND EXPERIENCE:High School diploma or equivalent with five (5) plus years journey level general maintenance or contracting experience with the ability to read, write and accurately estimate materials and supplies. At least two (2) years experience in a lead or supervisory capacity. Previous experience in residential property management preferred. Possession of General Contractors license preferred.SUPERVISORY/MANAGEMENT SKILLS:This position is responsible for the supervision and metrics reporting of the maintenance staff at assigned site location. The incumbent is responsible for performing supervisory activities in accordance with the organization’s personnel policies, priorities, procedures, and applicable laws. The responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.PHYSICAL REQUIREMENTS: 0-24% 25-49% 50-74% 75-100%SEEING: XMust be able to see drawings, maps, and driveHEARING:Must be able to hear well enough to communicate with co-workers,residents, and general public XSTANDING/WALKING/MOBILITY: XExtensive mobility to make repairs and clean upCLIMBING/STOOPING/KNEELING: XLIFTING/PULLING/PUSHING: XFINGERING/GRASPING/FEELING: XMust be able grasp tools, write up orders and use phone systemMENTAL DIMENSIONS:Must have the ability to read, write and basic mathematicsPHYSICAL DIMENSIONS:Medium Work: Exerting up to 50 pounds of force often #J-18808-Ljbffr Reliant-Asset-Management-Solutions
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