Police Communications Operator

Salary

$49,948.00 - $75,298.00 Annually

Location

Westmoreland County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-61448

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Greensburg

Opening Date

10/26/2026

Closing Date

10/30/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

00201111

Bureau / Division

Troop A, Greensburg

Worksite Address

100 North Westmoreland Avenue

City

Greensburg, Pennsylvania

Zip Code

15601

Contact Name

PSP Human Resource Civilian Placement

Contact Email

View email address on click.appcast.io

THE POSITION

The Pennsylvania State Police (PSP) is searching for a motivated Police Communications Operator to support vital public safety work at Troop A, Greensburg. In this fast-paced role, you help guide information where it is needed most during both emergency and non-emergency situations. Each shift offers the chance to grow your abilities, support law enforcement, and make a positive impact. Your service will help protect the community and ensure strong communication across the agency.

DESCRIPTION OF WORK

This position plays a key role in supporting public safety by managing critical communication between the public and law enforcement. As a Police Communications Operator, you will perform the following duties:

• Emergency Call Handling: Receive calls from the public and 911 operators, gather details, determine response needs, and prioritize incidents
• Incident Dispatching: Dispatch Troopers, relay incident information, and coordinate with police, fire, ambulance, towing, and PennDOT
• Record Management: Use various computer programs to research, access, and maintain records, and update electronic incident systems
• Communication Support: Share updates with Troopers and other operators, monitor Trooper locations, and interpret maps
• Public Assistance: Respond to administrative inquiries, greet station visitors, and provide information or arrange Trooper assistance
• Training Participation: Attend communications training and assist in training new operators on procedures, policies, and practices

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 40 hours per week
• Work hours to be determined. Your schedule will include rotating shifts, weekends, and holidays, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or
• Two years of experience using computer systems for entering, updating, and retrieving information; or
• Completion of 60 college credits; or
• An equivalent combination of experience and training.

Special Requirements:

• You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.