Medical Records Clerk

Job TitleDent Neurologic Institute is committed to excellence in all we do. Our culture is built on four key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:Work-Life Balance (no overnight shifts)Medical, Dental & Vision PlansLife Insurance401(k) Retirement PlanCritical Illness, Accident, & Legal PlansWellness ProgramLearning & Development OpportunitiesPaid Time OffPaid HolidaysFree Onsite Parking at All LocationsSchedule: Monday-Friday, 8:00am-4:30pmLocation: Dent Tower, AmherstResponsibilities include:Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.Date stamps all requests and highlights pertinent data to facilitate processing.Validates requests and authorizations for release of medical information according to established procedures.Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.Sorts, files, and collates a variety of medical record information such as primary physician records or referrals, diagnostic exam reports, laboratory and pathology reports, transcribed clinic notes, operative reports, and discharge summaries into medical records in appropriate sequence and in accordance with established medical record policies and procedures.Answers telephone and takes verbal and e-mailed requests for medical records or information; sorts requests according to predetermined priorities and provides routine information of a general nature such as demographics, clinic dates, or record locations to authorized requestors.Is familiar with rules and regulations of proper HIPAA guidelines and authorizations for subpoenas.Assists with Report Corrections and Transcription requestsAssists with Audit requestsAssists with Subpoena requestsAssists with DATAVANT issuesReturns calls promptly to patients, attorney offices, audit requests from Payors, disability carrier, and/or record retrieval companies, etc. regarding ROI status/updatesAssists with Direct Messaging backlog when necessaryAssists with training new staff members upon requestOther duties as assigned and requested.Compensation:Most candidates will start within the first quartile of the pay rangeRates are commensurate with experienceEEO StatementDent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.