Operations Intern

Graduate Princeton - Princeton, NJ

Join Highgate this summer for a dynamic and hands-on internship experience at Graduate by Hilton Princeton! Our internship program provides students and aspiring hospitality professionals with the opportunity to gain real-world experience across several hotel departments, including Human Resources, Operations, Finance, Sales & Marketing, and Food & Beverage. Throughout the program, interns will work alongside experienced hospitality leaders, develop valuable professional skills, and gain insight into the day-to-day operations of a full-service hotel. This is a great opportunity to explore different career paths within the hospitality industry while contributing to a fun, collaborative, and fast-paced environment.

Responsibilities

• Gain hands-on experience by supporting daily operations within assigned hotel departments such as Human Resources, Operations, Finance, Sales & Marketing, and Food & Beverage.

• Assist department leaders with administrative tasks, projects, and operational initiatives.

• Participate in cross-departmental learning opportunities to gain a well-rounded understanding of hotel operations.

• Support team members in delivering exceptional guest service and maintaining brand standards.

• Assist with organizing team member engagement activities, meetings, and events when applicable.

• Conduct basic research, data entry, reporting, and project support as assigned by department leaders.

• Observe and learn key hospitality management practices including guest relations, team member relations, and operational efficiency.

• Maintain professionalism, confidentiality, and a positive attitude while working in a fast-paced hotel environment.

• Attend scheduled training sessions, meetings, and development opportunities throughout the internship program.

Qualifications

• Currently enrolled in a college or university program in Hospitality Management, Business Administration, Human Resources, Marketing, Finance, or a related field preferred.

• Strong interest in pursuing a career in the hospitality industry.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, team-oriented environment.

• Strong organizational skills and attention to detail.

• Professional demeanor with a positive and enthusiastic attitude.

• Ability to maintain confidentiality and demonstrate professionalism in the workplace.

• Basic knowledge of Microsoft Office (Word, Excel, Outlook) preferred.

• Flexible schedule, including the ability to work some evenings, weekends, or holidays as needed.