Literacy Program Specialist

Literacy Program Specialist

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Literacy Program Specialist

Salary

$42,514.49 Annually

Location

To Be Determined, Jacksonville, FL

Job Type

Civil Service

Job Number

2026-07109

Department

PUBLIC LIBRARY

Opening Date

05/19/2026

Closing Date

6/1/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

The Jacksonville Public Library is actively seeking a Literacy Program Specialist.

This is professional work in planning, developing, implementing, and maintaining literacy assistance programs. The work requires knowledge of educational and instructional principles, practices, methods, and techniques, needs assessment and computer-assisted instructional programs and software which involves the use of specialized skills, which is acquired through a combination of training and considerable on the job experience. S upports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. May assign, monitor, and review the work of others. The work involves contact with program participants and others requiring skills in understanding people, sensitivity to others’ points of view and persuasiveness or assertiveness necessary to influence behavior, change an opinion or turn a situation around and are important in providing literacy services. Although the work is standardized in that tasks are covered by substantially diversified procedures, because of changing priorities, or different situations, workers have the latitude to consider which of the many procedures or standards should be followed and in what sequence. This requires the use of judgment in searching for solutions or new applications within one’s known experiences. The work is performed in an office environment at varied work locations and due to the nature of library operations, the worker may be required to work evenings and on weekends. Operates standard office equipment such as personal computer and a motor vehicle. The physical demands consist mainly of sitting or standing at a workstation for extended period s of time and occasionally lifting and moving light objects. Maintains appearance standards by reporting facilities issues and picking up litter on library grounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques, standards and/or well-defined policies, and the worker plans and organizes the work, determines his/her own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness and for adherence to established methods, standards and policies.

Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition, health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

Examples of Work

• Conducts appropriate level of instruction for adult students in the areas of basic education, GED® coursework, English for Speakers of Other Languages, and citizenship preparation.

• Conducts student assessments and placement into classes.

• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.

• Instructs program participants in the use of computer and appropriate instructional programs.

• Maintains a classroom environment that is conducive to learning.

• Uses a variety of instructional methods, materials, and techniques.

• Evaluates student progress regularly.

• Maintains accurate, complete, and up-to-date records.

• Administers student assessment.

• Keeps abreast of changing technology.

• Operates standard office equipment such as personal computer using word, spreadsheets, databases, and other related software.

• Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.

• Demonstrates proficiency in the City of Jacksonville’s competencies.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of adult basic education and GED® test content area.

• Knowledge of educational needs assessment.

• Skill data gathering techniques.

• Skill in determining appropriate course of instruction for meeting program participant’s needs.

• Ability to make routine decisions regarding the everyday operation of the classes assigned.

• Ability to plan ahead for all assigned duties, update knowledge on effective teaching through online training, react to immediate and changing needs of students and supervisors, and provide suggestions for improving program instruction and operation when needed.

• Ability to learn software used in the program

• Ability to communicate effectively both verbally and in writing.

• Ability to develop, organize and conduct literacy training sessions.

• Ability to establish effective working relationships.

• Ability to compile and interpret statistical data.

• Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner.

• Ability to operate standard office equipment such as personal computer using word, spreadsheet, databases, and other related software.

• Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.

Open Requirements/Supplemental Information

• Four years of education and/or professional level experience teaching persons 16 years of age or older.

• At least one year teaching experience.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid drivers’ license is required prior to appointment and must be maintained during employment in this class.

• Must qualify for prior to appointment, obtain and maintain during employment a City of Jacksonville Certification as a Public Driver.

OTHER REQUIREMENTS:

• The probationary period for this classification is six (6) months

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “View email address on click.appcast.io” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: View email address on click.appcast.io

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

03

The budgeted annual salary for this position is $42,514.49. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes

• No

04

Volunteer work experience may be considered if an applicant has volunteered 20 hours per week or more. The complete work history must be included in your application if you would like this experience to be considered.

• I have read the above statement and understand what is required.

05

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required.

06

Do you have four years of education and/or professional level experience teaching persons 16 years of age or older?

• Yes

• No

07

Do you have at least one year of experience teaching age 16 or older?

• Yes

• No

08

Provide a detailed description (at least 3-4 complete sentences) of your experience teaching age 16 and older.

09

Indicate the organization(s) you worked for where you gained this experience.

10

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)

• FL Class B Commercial Driver License (CDL)

• FL Class C Commercial Driver License (CDL)

• FL Class E Driver License

• GA Standard Driver's License

• GA Class A Commercial Driver's License (CDL)

• GA Class B Commercial Driver's License (CDL)

• GA Class C Commercial Driver's License (CDL)

• License from another State.

• Learner Permit

• My license is currently invalid.

• I do not possess any type of Driver's License.

11

If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only

• D or H - Employment Purposes

• P or 2 – Probation Interlock Device

• S or I – Other Restriction

• Two or more of these restrictions.

• I have an out of state license.

• None of the above.

12

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes

• No

13

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes

• No

14

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes

• No

15

I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my driver's license.

• No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

• I do not possess a valid driver's license.

16

Provide your full Driver's License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver’s license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

17

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

18

If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

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