Senior Operations Manager

Benefits:

Bonus based on performance

Competitive salary

Home office stipend

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Ideal Siding Denver/Boulder Base Salary: $75,000-$95,000 Performance Bonus: Up to $60,000 annually Profit Sharing & Phantom Equity Pathway Target Total Compensation: $125,000-$175,000+ Top Performers: $200,000+

About Ideal Siding Boulder Ideal Siding Denver/Boulder is one of Colorado’s fastest-growing exterior renovation companies specializing in premium siding, windows, doors, trim, soffit, fascia, painting, and exterior remodeling. Our mission is simple: Help homeowners love their homes again. We are building the most recommended exterior renovation company in Colorado through exceptional customer service, world-class craftsmanship, strong systems, and outstanding people. We are looking for a Senior Operations Manager who wants more than a job. We are seeking a business-minded leader who wants to help build something meaningful and participate in the long-term success of the company.

Position Summary The Senior Operations Manager serves as the operational leader of the business and reports directly to the Owner. This individual is responsible for overseeing all production operations, managing the Operations Manager, driving profitability, developing systems, improving customer satisfaction, and building a high-performing team. This is a leadership role for someone who thinks like an owner and understands that operational excellence drives company growth. Success will be measured by profitability, customer satisfaction, project execution, team performance, and operational efficiency.

Required Qualifications

Minimum 7 years of leadership experience

Minimum 5 years managing operations, project management, production, or construction teams

Strong financial acumen and understanding of job costing

Proven experience managing people and driving accountability

Excellent communication and conflict-resolution skills

Strong organizational and planning abilities

Ability to build systems and improve processes

Valid driver’s license and reliable transportation

Preferred Qualifications

Residential remodeling experience

Exterior construction experience

Siding, roofing, restoration, windows, painting, or homebuilding experience

Experience managing subcontractors

Experience scaling a growing company

Experience with CRM and project management systems

P&L responsibility

Organizational Structure Owner / President

↓

Senior Operations Manager / Director of Operations

↓

Operations Manager

↓

Project Coordinators

↓

Subcontractors, Vendors, and Field Teams

Key Responsibilities Operational Leadership

Manage and mentor the Operations Manager

Improve and maintain company systems and SOPs

Coordinate scheduling, production planning, and resource allocation

Resolve escalated project issues

Build accountability throughout the organization

Lead all production and operational activities

Financial Performance

Protect and improve gross margins

Monitor job costing and profitability

Reduce warranty and callback costs

Improve labor efficiency and productivity

Manage material procurement and vendor relationships

Ensure change orders are identified, documented, and captured

Team Leadership

Recruit, train, and develop team members

Conduct performance reviews and coaching sessions

Build future leaders within the organization

Create a culture of accountability and continuous improvement

Customer Experience

Ensure exceptional homeowner communication

Oversee quality control processes

Resolve customer concerns professionally and effectively

Maintain high customer satisfaction ratings and reviews

Safety & Compliance

Maintain OSHA and company safety standards

Ensure proper documentation and compliance

Promote a culture of safety throughout the organization

What Success Looks Like This role is measured by objective performance metrics, including:

Financial Metrics

Net Profit Performance

Change Order Capture Rate

Gross Margin Performance

Production Metrics

On-Time Project Completion

Schedule Adherence

Production Capacity Utilization

Warranty Callback Reduction

Customer Metrics

Customer Satisfaction Scores

Online Reviews and Reputation

Team Metrics

Employee Retention

Team Development

Safety Performance

Compensation & Long-Term Opportunity This is not a traditional salary position.

We are seeking a leader who wants to participate in the value they help create and who is motivated by performance, profitability, and growth. Compensation Structure Base Salary: $75,000-$95,000 Quarterly Performance Bonus: Up to $60,000 annually based on operational scorecard performance.

Target Earnings: $125,000-$175,000+ Exceptional performers may exceed these earnings through bonus and profit-sharing opportunities.

Performance Metrics Driving Bonus Compensation Quarterly bonuses are tied directly to:

Gross Margin Performance

Net Profit Performance

Customer Satisfaction

On-Time Completion

Warranty Reduction

Team Retention

Safety Performance

Production Efficiency

Profit Sharing Senior leaders who consistently perform at a high level may become eligible for participation in a company profit-sharing program tied directly to the overall success of the business.

Phantom Equity Opportunity This role includes a pathway to participation in the company’s long-term Phantom Equity Program. Phantom Equity allows key leaders to share in the future value and success of the company without requiring a capital investment. Eligibility is based on tenure, performance, leadership contribution, and alignment with company values.

The Ideal Candidate

Competitive but humble

Process-oriented and organized

Financially minded

Comfortable making difficult decisions

Obsessed with customer experience

Strong with both people and systems

Motivated by performance-based compensation

Looking for a long-term leadership opportunity

Most importantly, you think like an owner and are excited by the opportunity to help build a company rather than simply manage one.

Application Questions

Please answer the following when applying:

What is the largest annual revenue operation you have directly managed?

Have you directly managed project managers, operations managers, or construction supervisors? If yes, how many?

What operational KPI or metric are you most proud of improving in your career?

Describe a situation where you significantly improved profitability in a construction, service, or operations environment.

Why are you interested in helping build Ideal Siding Boulder?

If you’re looking for a role where you can help build a company, lead a team, and participate in the value you create, we’d love to hear from you.

Flexible work from home options available.

Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.