PRN RN - Patient Flow Center Coordinator

Registered Nurse (RN) Patient Flow Center Coordinator

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

We are seeking a Registered Nurse (RN) to join our Patient Flow Center team at our Memorial City Hospital! This is a supplemental, night shift (6pm - 6am) with minimum shift commitments of 6 shifts every 6 weeks.

Minimum Qualifications

• Education: Graduate of an accredited School of Professional Nursing; Minimum Associates Degree of Nursing required; Bachelors of Nursing preferred
• Licenses/Certifications:
• Current State of Texas license or temporary/compact license to practice professional nursing required
• Additional certifications may be required based on discipline and/or nursing unit requirements
• Experience / Knowledge / Skills:
• Three (3) years of acute care hospital RN experience within the last 5 years (i.e. emergency department, critical care, intermediate, or medical/surgical units)
• Preferred experience in an admission/bed placement center.
• Previous OA/house supervisor experience desirable
• Ability to type on computer
• Familiarity with computer software, electronic health records
• Demonstrated excellent critical thinking with strong clinical nursing assessment skills.
• Effective communication (oral/written) skills.
• Ability to manage multiple priorities of equal importance in a fast pace environment.
• Excellent customer service skills.
• Demonstrated ability to quickly adjust to change.

Principal Accountabilities

• Uses critical thinking and clinical judgement skills in directing patients to the most appropriate level of care and unit assignment while ensuring accurate and complete communication with all areas across the system.
• Organizes placement process to meet patient load influx and minimizes bed assignment delays.
• Acts as a clinical resource to non clinical team members within the Patient Flow Center.
• Manages all patient placement and progression functions in a responsive manner responding to all callers with the aid of the electronic health record, approved clinical protocols, and established patient care protocols and healthcare information.
• Works with all Memorial Hermann hospital teams and key stakeholders on facilitating efficient, timely placement of patients across the system.
• Uses available tracking systems to maintain ongoing surveillance of available staffed beds. Monitors progress with bed assignments and arrivals of patients to assigned units; monitors for timeliness of transfers and discharges.
• Incorporates knowledge of hospital and unit admission criteria, unit specialties, limitations, and patient need when determining proper patient placement.
• Conducts or participates in daily bed meetings where appropriate.
• Alerts department leadership of delays with patient flow for individual patients and departments experiencing delays.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.