Senior People Technology Analyst

The Senior People Technology Analyst is a key technical role within the JD North America People Regional Business Services model. The Regional Business Services function is responsible for supporting all US businesses within the JD Group, including JD Sports, Finish Line, Finish Line Macy’s, Shoe Palace, Nice Kicks, Downtown Locker Room (DTLR), and Hibbett. Supporting North American Human Resources Information Systems (primarily Workday products), technology, and strategy execution with strong systems knowledge, cross-functional partnerships, and being an advocate for the end user. The Senior People Technology Analyst aids in implementation, business processes, process improvement, feature enhancements, security administration, configuration and reporting that lead to a more effective and efficient organization by performing the following main duties:Configure, maintain, and support multiple Workday HCM modules (Core HCM, Recruiting, Payroll, Time, and Learning)Execute business process configurations, condition rules, calculated fields, and security assignmentsTroubleshoot and resolve system issues, defects, and user-reported incidents in a timely mannerSupport mass data loads (EIBs), data corrections, and system updatesServe as a Tier 2 or 3 escalation point for complex system and process issuesAnalyze root causes and implement long-term fixes vs temporary solutionsMonitor ticket trends to proactively identify systemic issues or training gapsIdentify opportunities to improve system functionality, streamline workflows, and reduce manual effortPartner with functional teams to translate business requirements into system configurationsSupport the execution of process standardization across fasciasDocument and maintain standard operating procedures (SOPs)Support the implementation of automation and AI-enabled solutions with People TechnologyIdentify repetitive tasks that can be automated or enhanced through technologyMaintain high standards of data accuracy and integrity within WorkdayPerform data audits, reconciliations, and validation checksSupport reporting needs by building and maintaining Workday reports, Dashboard, and Data extractsParticipate in Workday bi-annual release cycles (R/R2)Execute functional testing, regression testing, and defect trackingValidate system changes and ensure business readiness prior to deploymentSupport documentation of test scripts and resultsProvide day-to-day guidance to HR users and business stakeholdersMaintain accurate documentation for Configuration, Business processes, Known issues, and resolutionsStay current on Workday functionality, release, and best practicesOther projects and duties as assigned.Required Education and/or Experience:Bachelor's degree in related field and at least 5 years of related HRIS experience, or equivalent combination of education & experience. Workday experience is strongly preferred. Experience in systems management and reporting/BI tools required.Required Computer and/or Technical Skills:Should have intermediate to advanced knowledge and abilities with Google Suite or Microsoft Suite, with expertise underscored Excel/Sheets and BI tools. Experience with Workday HCM, Security, Business Processes, Configuration and Integrations. Experience preferred, but not required in Workday modules such as Recruiting, Expense, Performance Management, Payroll, Benefits, and Compensation Management.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sit for more than 6 hours per shiftUse hands to touch, handle, feel and typeReach with hands and armsTalk and/or hearWalk or move from one location to anotherPeriodically may need to climb, balance, stoop, kneel, or crouchLift and/or move from 10 pounds occasionallyPunctuality and regular attendance consistent with the company’s policies are required for the position.The average work week is 40-50 hours, which can vary depending on business need.The work environment for this position is a moderately noisy office setting.Travel may be required occasionally, likely no more than 10% of time.The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.EEO Statement:The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.Need accessibility assistance to apply?Applicants who require accessibility assistance to submit an employment application can either call Finish Line at View phone number on click.appcast.io or email us at View email address on click.appcast.io. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.) #J-18808-Ljbffr Finish Line