Lead, Enterprise Incident Management & AI-Driven Ops
Foreman & Associates
Humana Inc. is seeking an Associate Director, Incident Management Practice to lead the strategy, governance, and maturity of enterprise Incident Management across the Service Operations Organization. You will drive standards, tooling, metrics, and continuous improvement for scalable incident response across technology domains. You will lead the ServiceNow Incident Management Practice, guiding maturity through automation and AI-driven insights, while aligning vendors with enterprise standards. #J-18808-Ljbffr Foreman & Associates
Vacancy posted 14 hours ago
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