Medical Office Secretary

Patient Coordinator / Medical Office Assistant Functional Medicine Clinic – Carmel, Indiana Full-Time | In-Clinic Position VIDEO INTRODUCTION REQUIRED APPLICATIONS WITHOUT A VIDEO INTRODUCTION WILL NOT BE REVIEWED. A video introduction is required as part of our hiring process. To be considered for this position, please email your resume and a video introduction link to: You may use Loom, Google Drive, Zoom, Dropbox, or any other video-sharing platform. If you are not familiar with Loom, you can create a free video here: In your video, please answer the following: What experience do you have in a medical office, patient-facing, customer service, or administrative role? The Functional MDs is a growing physician-led functional medicine practice in Carmel, Indiana. We are looking for a full-time Patient Coordinator / Medical Office Assistant to support patient communication, front desk operations, scheduling, administrative workflows, and day-to-day practice organization. This is not a traditional medical assistant role. We are looking for someone who is organized, dependable, proactive, professional, and comfortable managing both patient-facing and administrative responsibilities. Answer phone calls, messages, emails, and patient inquiries Route non-urgent medical questions to the appropriate provider or team member Upload laboratory results, imaging, and documents into the EMR Support front desk and administrative operations as needed Help maintain organization and efficiency throughout the practice Create a professional, supportive, and high-quality patient experience Previous medical office, healthcare, patient coordination, front desk, administrative, or customer service experience preferred Comfortable using technology, EMRs, and online systems Experience with healthcare systems preferred Functional medicine or wellness experience is a plus but not required Full-time position Monday–Friday, 9:00 AM – 5:00 PM 23-$30 per hour depending on experience ~ Health insurance offered ~ Major holidays off ~ Email your resume and video introduction link to: Applications without a video introduction will not be reviewed. Incomplete applications may not be reviewed. Health insurance Application Question(s): Have you read the job description and understand that a video introduction is required to be considered for this position? Briefly describe your experience in a medical office, patient-facing, customer service, front desk, or administrative role. What interests you about working in a functional medicine practice?