Product Support Engineer - Drive Customer Value
$80k - $100kClay
An innovative tech company is looking for a Product Support Specialist in New York, NY. The candidate will work closely with customers to maximize product value and deliver exceptional support. Key responsibilities include gathering feedback for product improvement, creating engaging user content, and collaborating with cross-functional teams. Strong technical skills and a customer-focused mindset are essential for success in this dynamic role that offers a compensation range between $80K and $100K. #J-18808-Ljbffr Clay
- ...Description We’re growing and looking to hire a Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and... ...impact environments. You will play a key role in driving customer satisfaction, retention, and long-term...CustomerLocal areaRemote work
- ...About this Role As a Support Engineer, you will be at the center of providing... ...an excellent experience to customers by diagnosing and resolving... ...in customer inquiries to drive product improvement, as well as... ...clients feel supported and valued. Collaboration with Engineering...CustomerWork at officeRemote work
- ...work required at customer locations in Ok, GA... ...escalated past level 3 support.* Lead in-depth... ...directly with BU engineering teams and managed... ...services personnel to drive resolution of... ...critical patches and product enhancements.*... ...to turn ideas into value. In turn, they transform...CustomerPermanent employmentLocal areaRemote workFlexible hoursWeekend workAfternoon shift
- ...The Talent As a Product Support Engineer at SnapOn Software, you will play a key role in supporting customers to ensure they successfully use and benefit... ...customers maximize the value of their NS systems. The... ...interests within the company to drive product roadmap and service...CustomerWork experience placement
$100k - $130k
...KX+ Product Support Engineer KX software powers the time-aware data-driven decisions that enable... ...KX platform delivers transformational value by addressing data challenges related... ...has established offices and a robust customer base across North America, Europe, and...CustomerWork at office$100.15k - $126.86k
...communication and computing power needed to drive artificial intelligence, augmented and... ..., cutting‑edge machines used by our customers to create the essential devices that... ...and high‑performance computing. As a Product Support Engineer based in Plainview, NY, you will serve...CustomerRemote workFlexible hours- Description The Technical Support Product Engineer provides advanced technical support across the full... ..., Quality, Product Management, and Customer Service. The position supports both reactive... ...issues. Reduce repeat failures by driving root cause analysis, corrective actions...CustomerRemote work
- ...Technologies, Inc. is seeking a Technical Support Engineer to provide world-class customer service while troubleshooting and... ...engineers and customer success teams to drive customer satisfaction through support and improve product functionality. The ideal candidate will...Customer
- ...A leading enterprise software company is seeking a Support Engineer to provide excellent customer support by diagnosing technical issues and facilitating resolutions. The ideal candidate will have a strong technical background, especially in API integrations, and excellent...CustomerRemote work
$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer to join... ...and partners worldwide. We value and celebrate diverse perspectives... ...of our success and the driving force behind everything we do... ...enterprise web applications, or custom internal tools ~...Full timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work$126.8k - $228.2k
...Trust portfolio? Join our Global Escalation Team As a Senior Product Support Engineer, you will become a key technical contributor within a... ...to deliver a secure, accelerated experience to enterprise customers. Partner with the best In this role, you will provide escalation...CustomerPermanent employmentWork from homeWorldwideHome officeFlexible hours- Appficiency Inc. is looking for a Product Support Engineer to provide customer support for NS products & Microsoft 365. The role involves resolving customer issues, gathering feedback, and maintaining ticket records. Ideal candidates should have over 3 years in technical...Customer
- Zscaler is looking for a technical support specialist to join their team in the United States. The role involves providing Tier... ...security and network issues. You will work closely with customers and the Engineering team. Ideal candidates have over 6 years of experience in...Customer
- ...ABC-Companies is seeking a Product Support Manager to deliver advanced technical support and training across the Midwest region. This role... ...who can effectively balance field service responsibilities and customer support. The ideal candidate will be responsible for...Customer
$140k - $185k
...companies. With more than 3,000 customers and ARR that has grown over... ...to hire an experienced Product Marketing Engineer to join our Product Team.... ...objective as a team is to drive increased awareness and the... ...nuance into clear and concise value propositions that address...CustomerLocal areaRemote workHome officeFlexible hours$130k
...level 'Front Office Support' representative to... ...our business and customer base. The... .... ~ Assist in product testing and... ...Site Reliability Engineering (SRE) practices, including... ...core business values through day-to-day... ...firm to account for driving continuous cultural...CustomerFlexible hoursWeekend work- ...engage with their customers. Our AI-powered conversational... ...handle every high-value inbound call,... ...leads, and driving higher revenue—all... ...hands-on role for engineers who enjoy debugging... ...real time. As a Support Engineer at Avoca,... ...tickets across our production systems. You’ll be...CustomerFull timeWork at officeImmediate start
- ...RVP, Priority Support Engineering At Snowflake, we are powering... ...to enterprise customers in a senior field role... ...designed to deliver value customers feel, through... ...team, the post-sales production support force that delivers... ...sales motion that drives it. This role is key...CustomerShift work
$80k - $120k
...Technical Support Engineer Hyro, the leader in Responsible... ...outcomes, and revenue-driving insights. What Are... ...the success of both our customers and Account Executives... ...and business value for the customer. We are... ...Partner with R&D, Product, and Delivery teams to...CustomerFull timeWork at office- ...Support Engineer As a Support Engineer, you will help prospects and customers successfully leverage Nimble's platform and... ...Engineering, Product, and R&D teams, you will... ...customers maximize the value of Nimble's solutions... ...technical questions. Drive continuous...Customer
- ...Support Engineer Replit is the agentic software creation platform that... ...front line for our highest-value customers — delivering fast, expert,... .... You'll handle complex product issues, guide customers through... ...in ambiguity and driving clarity for your team. You'...CustomerFull timeTemporary workWork at officeWorldwideFlexible hours
$53.37k - $80.05k
## Support Engineer - FreeWheel - NYCApplylocations: NY - New... ...useful. The organization values the ability to quickly... ...technology in a customer service and client-facing... ...problems, delivering elegant product solutions, and... ...better for our customers.* Drive results and growth.*...CustomerWork experience placementWork at office- ...enterprise-grade LLMs. Valued at $1.9B and backed by... ..., our enterprise customers are building mission-critical... ...operate. As a senior support engineer, your top priority is... ...environment to drive impactful value across... ...Customer Success, Education, Product, Engineering, and...CustomerFull timeWork at officeLocal areaFlexible hours
$210k - $250k
...Support Engineer San Francisco, CA | New York City, NY |... ...the named, dedicated Product Support point of contact... ...strategic enterprise customers. As a Support Engineer... ...and Product teams to drive resolution when needed... ...ll use to measure its value Become an expert in...CustomerWork at officeVisa sponsorshipFlexible hours$80k - $100k
...Our technology helps customers accurately track ad spend... ...customer journey, and drive profitable growth. We'... ...growth, have strong product-market fit, and are looking... ...individuals who value personal growth and excellence... .... About the Role The Support Engineer role is a key member...CustomerRemote workWork from homeFlexible hours- ...Cohere IT Support Role Cohere is the leading security-first enterprise... ...AI models and end-to-end products that are designed to solve... ...capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are...CustomerFull timeWork at officeLocal areaRemote workHome officeFlexible hoursShift work
$83k - $132k
...Bare Metal Support Engineer Livingston, NJ / New York, NY... ...What You'll Do The Customer Experience (CX) Organization... ...to the CoreWeave product roadmap and development... ...support issues to drive continuous improvements... ...investing in our people and value candidates who bring...CustomerPermanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursShift work$95k - $143k
...platform, helping over 4,700 customers-including Atlassian,... ...Square-build better products and digital... ...customers by living our values. We operate from a place... ...complex problems, and drives more powerful solutions... ...partners. As a Technical Support Engineer , you will provide...CustomerWork at officeHome officeFlexible hours$87k - $115k
...Palantir. As an IT Support Engineer, you take real pride of... ...engineering teams to drive to full resolution.... ...approach. Vendor & Product Expertise Serve as... ...enterprise environment. Customer Experience &... ...complex. What We Value Familiarity with AV...CustomerPermanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work- ...to govern, scale, and customize AI across their... ...onboarding, hours of productivity gained each week, and... ...Designated Technical Support Engineer to join our rapidly expanding... ...resolution plans and drive continuous... ...to realize additional value for their users Educate...CustomerWork experience placementWork at officeHome officeFlexible hoursShift work
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