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Product Support Engineer - Drive Customer Value

$80k - $100k

Clay

An innovative tech company is looking for a Product Support Specialist in New York, NY. The candidate will work closely with customers to maximize product value and deliver exceptional support. Key responsibilities include gathering feedback for product improvement, creating engaging user content, and collaborating with cross-functional teams. Strong technical skills and a customer-focused mindset are essential for success in this dynamic role that offers a compensation range between $80K and $100K. #J-18808-Ljbffr Clay

Vacancy posted 1 day ago
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