Supervisor Claims Dept - Remote/Hybrid

Job Description

Job Description

DPS is now hiring a  Supervisor Claims Department  for a Hospital Facility in Houston, TX. Dean's Professional Services has partnered with healthcare facilities, government organizations, and corporations to provide job opportunities.  

Job Details:

Schedule: 5-days a week |  Day Shift 

Location:  Remote or Hybrid (Houston, TX)

Starting Pay Rate: $32.00 / hour (Based on experience) 

Responsibilities:  

• Supervise and direct Claims Examiners and Claims Benefits Specialists to ensure efficient daily operations and timely claims processing.
• Resolve complex claims processing issues through research, collaboration, and communication with internal departments and external resources.
• Monitor daily workflows, claim volumes, productivity reports, and performance to ensure departmental goals are met.
• Provide daily support, coaching, and training to team members to improve performance, productivity, and teamwork.
• Participate in new-hire interviews and provide recommendations for hiring decisions.
• Monitor system reports, identify operational issues, and coordinate with other departments to resolve technical problems.
• Communicate between team members and management to ensure consistent workflow and timely issue resolution.
• Conduct live performance monitoring, identify areas for improvement, and recognize positive employee performance.

Education Requirements:

• High school diploma or equivalent, required. 

Job Requirements: 

• 5+ years of claims processing experience.
• Knowledge of health plan operations, claims processing, eligibility systems, ICD-9, CPT/HCPCS coding, and Medicaid regulations.
• Strong leadership, team management, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize workloads, and maintain attention to detail.
• Proficiency in Microsoft Office applications for reporting, auditing, presentations, and communication.
• Strong customer service, collaboration, and conflict-resolution skills.

Know someone who may be interested? Dean's Professional Services offers up to $50 to anyone who refers a friend!  

Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 candidates across the nation. We want to be your career home-base. For more information visit our website at .