Quality Manager

Job Description

Job Description

We are looking for a skilled Quality Manager to join our team in Saint Paul, Minnesota. This position will support quality-focused operations by strengthening compliance programs, guiding issue resolution, and helping teams maintain high performance standards. The ideal candidate brings leadership experience in a manufacturing setting and can build strong partnerships across operations, engineering, and customer-facing functions.

Responsibilities:

• Direct and sustain the organization’s quality management framework, ensuring alignment with ISO 9001 requirements and internal standards.

• Coordinate responses to customer quality issues by leading investigations, identifying underlying causes, and implementing effective corrective measures.

• Plan and oversee both internal and external audit activity while maintaining readiness for compliance reviews and follow-up actions.

• Work closely with production and engineering teams to refine processes, minimize defects, and advance continuous improvement efforts.

• Represent the quality function in customer discussions, providing clear communication during audits, reviews, and issue resolution activities.

• Supervise and mentor a small team of quality professionals, supporting development, accountability, and strong day-to-day execution.

• Lead nonconformance and quality resolution processes from initial assessment through documented closure and verification.

• Develop meaningful quality metrics and track performance trends to support operational goals and business decision-making.

• Support quality expectations tied to regulated industries, including military, defense, and potential automotive-related business.

• Foster a culture centered on problem-solving, ownership, and customer satisfaction throughout the organization.

• Bachelor’s degree required.
• At least five years of leadership experience in quality within a manufacturing environment.
• Strong knowledge of ISO 9001 and practical experience managing quality management systems.
• Proven ability to lead root cause analysis, corrective action processes, and structured improvement initiatives.
• Experience working directly with customers on audits, quality reviews, and issue resolution.
• Demonstrated success leading, coaching, and developing team members.
• Strong communication and influencing skills across multiple levels of an organization.
• Experience in regulated manufacturing environments such as automotive, aerospace, defense, or electromechanical settings is preferred.