General Manager

General ManagerA well-established mechanical services contractor is seeking a General Manager to oversee daily operations across service, sales, and field teams. This role will help drive operational performance, team development, customer satisfaction, and overall department growth across both commercial and residential service work.This is a strong opportunity for someone with operations leadership experience who enjoys building teams, improving processes, and helping grow a stable service department with long-term backing and support.Key ResponsibilitiesOversee day-to-day HVAC service operationsManage field teams, service coordinators, and department performanceSupport scheduling, workflow efficiency, and operational processesMonitor budgets, profitability, and department performance metricsLead technician development, coaching, and weekly team meetingsSupport hiring, onboarding, and retention effortsPromote a strong safety-focused culture throughout operationsWork closely with leadership on department growth and strategyAssist with customer escalations, proposals, and service-related sales supportReview reporting, performance trends, and operational improvementsCoordinate with HR regarding employee matters and team developmentRequirements4+ years of HVAC operations or general management experiencePrior leadership experience managing technicians and service staffExperience with budgeting, operations oversight, and team developmentExposure to service sales, proposals, or customer-facing operations preferredStrong communication and organizational skillsCompensation & BenefitsMedical, dental, and vision insurance401(k) with company matchPaid holidays and PTOGrowth potential within operations leadership