Customer Experience Team Leader — Coaching & Growth
IKEA USA
IKEA USA in Stoughton, MA is seeking a Customer Care Team Lead to coach floor associates across Cash Lanes, Click and Collect, Home Delivery, and Car Loading, ensuring a consistent, high-quality customer experience. You will hire, onboard and develop co-workers, monitor wait times and KPIs, and partner with Risk & Compliance to uphold cash handling and safety standards. This role offers full time hours and benefits. #J-18808-Ljbffr IKEA USA
Vacancy posted 3 days ago
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