Training and Education Specialist

Training and Education Specialist


Job Summary:
In this role, you will assist members, staff, and third parties with general aspects of staff training and education activities for the Credit Union. Improve overall employee effectiveness and performance through individual and group training programs. Facilitate training classes on all applicable subject matter for the credit union. Design, evaluate, update, and implement training materials and content. Administers LMS program, provide management with feedback, and support training programs.

Salary: $20.00 - $26.00 Per Hour Depending on Experience
This is an in-office position

About Us:
Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!

Key Responsibilities:

• Facilitate training classes on all applicable subject matter for the credit union.
• Design, evaluate, update, implement, and continually review training materials and content.
• Reviews, updates, and develops job aids to help in training effectiveness.
• Administers LMS program, including adding new hires, enrolling new hires in classes, completing rosters, communicating schedules to applicable managers.
• Provide management with feedback on student participation and results.
• Supports Earn to Learn individual development accounts administration.
• Provides job-specific education, training, and certification to employees.
• Support the management of the internal intranet platform for credit union resources available to staff.
• Collaborates with credit union management and subject matter experts to develop and deliver accurate and timely training solutions.
• Administer education rooms scheduling and setup.
• Assist Training & Education Manager with overall quality and effectiveness of credit union training and testing.

Qualifications:
Required Skills:

• Minimum six months of similar or related experience.
• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Excellent communication skills
• Ability to manage multiple tasks and prioritize

Preferred Skills:

• Strong presentation and public speaking skills
• Ability to create engaging training materials, guides, and job aids

What We Offer:

• Generous Paid Time Off Policy
  • Up to 15 days in 1st year of service
    • Paid Time Off increases with tenure
  • VTO (Volunteer Time Off) Up to 16 hours yearly
• 401(k) plan
  • 7% company match
• Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contribution Available
  • Free Vision Insurance
• Life and Disability Insurance
  • Provided by the Credit Union with Optional Supplemental Coverage Available
• Competitive Wage and Professional Development
  • Educational Assistance

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.