Client Service Professional

About the Role As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote. Greet clients warmly and create a welcoming, professional first impression as the face of the office Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs Manage client check-in and intake processes, including scanning and organizing documents Maintain office organization and cleanliness to support a smooth, professional client experience Collaborate with tax professionals and team members to ensure seamless daily operations Handle sensitive client information with confidentiality, discretion, and care Required Qualifications Experience working in a fast-paced, client-centric environment Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally #J-18808-Ljbffr H&R Block