Manager, Systemwide Retail Food Operations - La Jolla

Job Description This is a full-time, salaried leadership position based out of our Scripps Memorial campus in La Jolla. Must be available to travel to all Scripps Hospital sites systemwide. This position will primarily be Monday-Friday, with flexibility and availability to support operational needs after hours or weekends if needed. This position is eligible to participate in our Management Incentive Compensation Plan for FY27. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide. Why join Scripps Health? Nearing a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Responsibilities The Manager of Systemwide Retail Food Operations manages, plans, and oversees operational and financial performance for multiple retail food service locations, including budgeting, expense control, and revenue optimization. Takes direct supervision from site FNS Director and collaborates with the Systemwide Culinary Director, site Food Service Directors and Senior Director of Food and Nutrition Services to optimize systemwide menus, pricing strategies and marketing initiatives. Leads merchandising, pricing and marketing processes and provides coaching to Supervisors to ensure consistency, brand standards and policy compliance. Develops systemwide training program for retail staff onboarding and standard practices. Oversees Physician Meal Services across hospital sites and executes the strategic food service plan, including inventory management, point-of-sale operations and menu compliance. Ensures compliance with all health and safety regulations, monitors performance metrics and implements sustainable solutions to improve efficiency, financial performance and guest satisfaction. Oversees equipment operation, preventive maintenance and supports systemwide compliance for equipment review and maintenance. Champions exceptional customer experience by setting high standards for presentation, service, responsiveness, and resolving customer concerns. Required Qualifications Bachelor's degree in Food/Nutrition Science or related field. ServSafe Manager Food Safety Certification or equivalent. Active California Driver's License. Minimum 3 years experience in management/supervision in a retail food service setting. Proficient in Microsoft Suite. Proficiency in TJC, HACCP, Food Code and other applicable regulatory requirements with ability to translate into practice. Preferred Qualifications Experience in management of retail setting in profit and loss, including retail marketing, merchandising, and analyzing sales to optimize menu planning and product selection. Experience in creating, implementing, and facilitating customer service training initiatives. Excellent verbal and written communication skills, complex problem solving, team development, strategic planning and systems planning/development. Understanding and experience with information systems, data analysis and data management (POS, food cost, menu displays, online ordering). Maintains effective vendor relationships. Employment Details Primary Location: Central San Diego County – LA JOLLA – SCRIPPS MEMORIAL HOSPITAL LA JOLLA Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, marital status, status as a protected veteran, or status as a qualified individual with disability. #J-18808-Ljbffr Scripps Health