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Medical Billing Specialist

Pop-Up Talent

Job Description

Medical Biller – Medicare & DME

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Oakland Gardens, NY

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  • Full-Time | On-Site | Monday–Friday, 9:00 AM–5:30 PM
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Are you an experienced Medical Biller who knows Medicare, DME billing, and insurance follow-up—and also knows how to provide great customer service?

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We’re looking for a detail-oriented, persistent Medical Biller / Billing Specialist who can confidently manage claims, resolve denials, work directly with insurance carriers, and communicate professionally with patients regarding coverage, reimbursement, and account balances.

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This is a hands-on billing role for someone who understands that successful medical billing requires both strong technical knowledge and excellent follow-through with people

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This is a 100% on-site position. Remote work is not available.

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WHAT YOU’LL DO:

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  • Process Medicare, Medicaid, commercial insurance, third-party, DME, and Home Health Agency billing
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  • Follow up on outstanding claims, payments, collections, eligibility, remittances, and appeals
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  • Communicate daily with Medicare, Medicaid, commercial insurance carriers, third-party payers, and patients
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  • Research and resolve denied, rejected, delayed, and unpaid claims
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  • Troubleshoot complex pharmacy and DME reimbursement issues
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  • Review A/R aging reports and aggressively follow up on outstanding balances
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  • Help ensure outstanding claims do not exceed 90 days
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  • Reconcile outstanding receivables for DME products
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  • Post required Medicare and Medicaid information into the pharmacy operating system
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  • Maintain complete and accurate patient account documentation
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  • Contact patients regarding insurance reimbursement, balances, and payment information
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  • Process credit card payments and establish monthly patient payment plans
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  • Handle paper billing for primary and secondary pharmacy claims
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  • Review prescriptions to help confirm items are covered by CMS or the appropriate third-party payer
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  • Answer calls regarding Medicare, Medicaid, commercial insurance, and third-party reimbursement
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  • Support workflow and performance-improvement initiatives
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WHAT WE’RE LOOKING FOR:

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Required:

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  • At least 4+ years of Medicare billing experience
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  • At least 3+ years of DME billing experience
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  • Strong knowledge of Medicare Part B and third-party payment systems
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  • Working knowledge of Medicare and Medicaid billing regulations and requirements
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  • Experience with claim follow-up, denials, appeals, reimbursement, and A/R
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  • Strong customer service and interpersonal skills
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  • Ability to communicate professionally with patients and insurance carriers
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  • Excellent attention to detail and documentation
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  • Strong follow-through—you don't let unresolved claims or issues fall through the cracks
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  • Ability to manage multiple priorities and meet deadlines
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  • Experience with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams
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  • High school diploma or equivalent preferred
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A Plus:

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  • Pharmacy reimbursement experience
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  • Knowledge of state, federal, and commercial pharmacy reimbursement
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  • Experience with MicroMerchant
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  • Experience with QS/1
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THE RIGHT PERSON FOR THIS ROLE:

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  • You may be a great fit if you're someone who enjoys solving billing problems, tracking down answers, talking with insurance companies, and helping patients understand what happens next.
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  • We're looking for someone who is organized, accountable, comfortable working independently, and persistent enough to follow a claim through until the issue is resolved.
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SCHEDULE & WORK LOCATION:

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  • Monday–Friday
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  • 9:00 AM–5:30 PM
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  • Full-Time
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  • On-Site Only – No Remote
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BENEFITS:

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  • 401(k)
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  • Health insurance
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  • Dental insurance
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  • Vision insurance
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  • Paid time off
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  • Employee discount
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If you have strong Medicare and DME billing experience and take pride in providing excellent customer service, we’d like to hear from you. Apply today.

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We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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req26-00697

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