Parts Associate

Job Description

Job Description

We are looking for an experienced and motivated Parts Counterperson to join our Chrysler, Jeep, Dodge, Ram dealership. The ideal candidate is knowledgeable about automotive parts, enjoys working with customers and technicians, and can provide fast, accurate, and friendly service in a busy dealership environment.

Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We'll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.

Responsibilities

• Assist retail customers, technicians, and service advisors with identifying and ordering automotive parts
• Look up parts using manufacturer catalogs and dealership parts systems
• Prepare parts orders and ensure accurate pricing and availability
• Receive, inspect, organize, and stock incoming parts
• Maintain accurate inventory and assist with regular inventory counts
• Process special orders, returns, and warranty-related parts
• Communicate with parts vendors and suppliers to locate and obtain needed parts
• Maintain an organized, clean, and professional parts department
• Provide excellent customer service while maintaining a positive working relationship with the service and sales departments

Qualifications

• Previous automotive parts experience preferred
• Chrysler, Jeep, Dodge, or Ram experience is a plus
• Strong knowledge of automotive parts and terminology
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Comfortable using computers and parts catalog/inventory systems

As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

• Pre-employment drug screening
• Criminal background check
• Motor vehicle record (MVR) review

Employment is contingent upon the satisfactory completion of these screenings.