Customer Operations Lead: AI & Process Optimization
PMG
PMG is seeking a Lead in Customer Operations to orchestrate complex client projects across Strategy, Media and Creative teams. You will own scopes, plans, dependencies, and deliverables, acting as the central liaison to clients and internal teams to ensure timely, accurate results. You will help turn AI pilots into repeatable workflows, refine processes, document best practices, and scale operations across client engagements while maintaining a strong client-focused mindset and high standards of
#J-18808-Ljbffr- ...Experience. For us, customer experience is not... ...purpose. We help leading brands create and... ...organize, store, and optimize content, including... ..., streamline operations, and achieve business... ...the implementation process. Ensure client... ...in Conversational AI, CCaaS, and FDE (Forward...SuggestedLive inWork at officeLocal area
- ...Mohawk Industries subsidiary, invites you to join a close-knit team dedicated to superior service. The Supervisor Customer Experience - SSC oversees daily operations, drives performance, and coordinates with customers to ensure high-quality support, reporting to the Manager/...SuggestedWork at officeRelocation
- ...and data within a single operating model powered by our... ...Working With At PMG, our Customer Operations team helps... ...work. We connect people, processes, and priorities across... ...help turn successful AI and automation pilots into... ...of working. As a Lead in Customer Operations,...Suggested
$99k - $232k
...Solutions - Contracts, Process & Technology Consultant... ...you will guide contract operations, process improvement,... ...As a Manager you will lead teams, coach and develop... ...introduce automation, AI-enabled tools, and process... ...sensitive company or customer information, handling proprietary...SuggestedFull timeContract workH1bWork at office- ...A prominent customer service firm is seeking a Customer Experience Supervisor in Dallas, Texas. This role will oversee a team, manage... ...interactions, and enhance overall satisfaction through data analysis and process improvements. Key responsibilities include hiring and training...Suggested
- ...in Dallas seeks a Sr Manager, Business Process Transformation to serve as a strategic partner for AI-driven improvements across accounting and finance. You will lead high-impact transformation initiatives, build scalable operating models, and drive transparency and performance...
- Dallas College in Dallas, TX is seeking a collaborative operations professional to support the day-to-day functions of a department. You will help plan, coordinate, and improve processes while partnering with colleagues across the college to deliver exceptional service...
- ...Company Overview LP Analyst is a leading independent private asset cloud-... ...Lead to join our Private Equity Data Operations team. In this role, you will serve... ...services workflows evolve as we integrate AI and automation into our processes, helping ensure quality and...Casual workWork at officeShift work
- ...part of Mohawk Industries, is seeking a Supervisor Customer Experience - DTC to lead CX teams, ensure high service levels, and optimize processes in a dynamic environment. The role requires managing day-to-day operations, coordinating with leadership, and maintaining...Work at officeRelocation
- ...About the Role The Manager, Customer Service leads the Customer Service... ..., including Service Center operations, Workforce Management, and... ...This role oversees people, processes, technology and resources to... ...improvement initiatives. Optimize the use of people, technology...Worldwide
- Dfwima in Dallas is seeking an Ad Operations Manager to drive data-driven digital campaigns from setup to optimization across DV360, Facebook Ad Manager, Google Ads, and LinkedIn. You will lead technical deployment, tagging, and workflow design to ensure campaigns launch...
$186k - $280k
...comes next and amplifying customer value through... ...SummaryThe Director, Business Process Excellence is a... ...Transformation team, designing and optimizing end-to-end GTM... ...Success, and GTM Operations in enterprise process... ...fixesRearchitect processes to be AI-forward, designed...Full timeWork at office- ...Lead Solution ArchitectInnovation isn't just a... ...Financial, it's how we operate. From generative AI and cloud-native... ...to help us reimagine customer interactions and modernize... ...toolsExperience in Process automation approaches... ...guide an organization to optimize IT best practices....Work experience placementWork at officeVisa sponsorship2 days per week
- ...Mohawk Industries, seeks a Supervisor Customer Experience to oversee daily operations and optimize service delivery for customers. The... ...and quality standards. You will lead a diverse team, identify opportunities to enhance processes, and partner with senior leaders to...Work at office
- Dallas, TXBusiness Operations /Full-time /On-siteThe Operations Manager - Site Lead will assist and drive activities... ...related to a variety of customer operations (such as on-... ...intelligence (AI) tools to support parts of the hiring process, such as reviewing applications...Full time
$114.1k - $135k
Role: Cybersecurity Customer Trust Program Manager (Cyber Trust... ...is a global leader in AI-driven digital supply chain... ...empowering businesses to optimize and transform their operations with innovative, intelligent... ...new tools, strategies, and processes. Track, analyze, and...Full timeFlexible hours- Accenture helps the world’s leading enterprises reinvent by building... ...core and unleashing the power of AI to create value at speed for... ...assets and platforms, deep process and industry expertise, and leading... ...can change the way it operates. You're comfortable working with...Work experience placementLive inWork at officeLocal area
$134k - $269k
...We are the leading provider of professional... ...Lead on integrated Customer & Growth transformations... ...Pricing & Revenue Optimization Customer Data &... ...organization operates differently and whether... ...Model and Process Ownership Own the... ...Commitment to responsible AI use with a human...Full timeWork experience placementWork at officeLocal areaImmediate start$89.6k - $157k
...Customer Success Manager Wolters Kluwer is a global... ...realization of Wolters Kluwer's AI-powered extraction... ...closely with Product, Operations, Support, Sales, and... ...identifying opportunities for process improvements, service... ...to delivering industry-leading customer experiences...Work experience placementWork at office- Manager Customer Success & Recurring Revenue Services... ...Revenue Services will lead and scale post‑sale customer... ...escalations Execute a process for the Customer... ...standardize, and continuously optimize Customer Success... ...Customer Success operations and improve team productivity...Contract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- ...volume manufacturing operations. You will be responsible for leading a high-performing... ...escape metrics, and optimize manufacturing... ...architectures, and advanced custom diagnostic hooks.... ...Characterization & Process Development... ...infrastructure for AI, cloud, and hybrid...Work at officeLocal areaWorldwideShift work
- ...and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—... ...our partners and driven by customer success. By uniting our Small... ...all the digital tools and processes available and orchestrate... ...ecosystem and resources to optimize account performance. Identifies...Work experience placement
$85k - $95k
...ManagerTotal Expert is the Customer Operating System for financial services... ...action that enables humans and AI Assistants to engage in the... ...enablement, and ongoing optimization. TAMs serve by combining product... ...refine internal processes to ensure TAM activities are...Temporary workRemote workWork visaFlexible hours3 days per week$60k - $100k
...to accelerate growth, optimize operations across channels,... ...delivery solutions, our customers create optimized consumer... ...expected to leverage AI to work smarter,... ..., data, and scalable processes to enhance productivity... ...will: Partner with the leading brands and retailers....Remote work- ...center hardware with leading hyper scale and technology customers. As Technical and... ...You report to VP of Operations Engineering act as... ...through EVT/DVT/PPVT/PVT/Optimization, NPI and ramp to... ...test readiness and process capability before... ...infrastructure for AI, cloud, and hybrid...Local areaWorldwideShift work
$143.4k - $216.9k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...career at the company leading workforce... ...communications. You will operate independently to drive... ...digital transformation and process optimization.Strong knowledge of AI/...Full timeShift work$117.4k - $177.6k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...level-up your career at the company leading workforce transformation in the... ...of digital transformation and process optimization.Knowledge of AI/automation and its...Full time$132.5k - $338.3k
...methodologies, embedding AI into the way we deliver and into business processes. Additionally, the... ...innovate with leading-edge SAP and Accenture... ...current & future) Lead customers in defining their SAP... ...their digital core, optimize their operations, accelerate revenue growth...Full timeWork experience placementLive inWork at officeLocal area- ...Together.SummaryThe Client Accounts Operations Lead, working in collaboration with... ...organization, which includes process and gap analysis to be incorporated into customized training and mentoring to... ...on industry and process level optimization.Comfortable summarizing and communicating...Full timeTemporary workInterim roleWork at officeRemote workRelocationVisa sponsorshipRelocation package
- ...At Home Group Inc. is seeking an Operations Lead (PT) to support store processes and drive a strong selling culture. The OL works on opening, closing, training... .... Coordinate with the Assistant Store Manager to optimize staffing, manage freight and inventory, and mentor...Part timeNight shiftWeekend work
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