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Customer Operations Lead: AI & Process Optimization

PMG

PMG is seeking a Lead in Customer Operations to orchestrate complex client projects across Strategy, Media and Creative teams. You will own scopes, plans, dependencies, and deliverables, acting as the central liaison to clients and internal teams to ensure timely, accurate results. You will help turn AI pilots into repeatable workflows, refine processes, document best practices, and scale operations across client engagements while maintaining a strong client-focused mindset and high standards of

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Vacancy posted 2 days ago
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