Warehouse Training Supervisor

Warehouse Training Supervisor

Position: Warehouse Training Supervisor Location: Distribution Center

About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below: Adapt: Effectively embrace new situation and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve

Responsibilities

The CDC Training Supervisor is responsible for developing, coordinating, delivering, and sustaining training programs that ensure warehouse associates, leads, and supervisors are trained to perform safely, accurately, and productively. This role serves as the CDC subject matter expert for onboarding, process training, leadership development, and operational standardization. The Training Supervisor partners with Operations, Safety, Inventory Control, Transportation, Inbound, Outbound, Wire, and Automation teams to drive operational excellence, improve associate performance, reduce process variation, and build a stronger internal talent pipeline.

Key Responsibilities

• Training & Development : Own and continuously improve all CDC onboarding and role-based training programs. Develop, update, and maintain standardized training materials, SOPs, work instructions, checklists, and certification documents. Coordinate training for receiving and put-away, picking, packing, loadout and shipping, inventory control, wire operations, transportation, and automation systems. Build and maintain department skill matrices and cross-training plans to improve labor flexibility and shift coverage.
• Associate Onboarding : Lead new-hire orientation and CDC facility onboarding. Ensure associates complete all required safety, operational, equipment, and system training before being released to independent work. Track onboarding progress through 30-, 60-, and 90-day milestones. Partner with department leaders to validate readiness, productivity, work quality, and safe work behaviors.
• Operational Excellence : Conduct process observations, training audits, and follow-up validations across all shifts. Identify training gaps tied to productivity misses, safety incidents, inventory errors, shipping defects, customer service failures, or repeat process breakdowns. Develop corrective training plans and refresher training to address performance gaps. Support continuous improvement initiatives and reinforce standard work expectations.
• Leadership Development : Facilitate training paths for Leads, Supervisors, and emerging leaders. Support succession planning by identifying and developing high-potential associates. Assist leaders with coaching, accountability conversations, and performance development routines. Create structured training paths that prepare associates for expanded responsibility.
• Safety & Compliance : Ensure all operational training reflects company safety expectations and site-specific requirements. Coordinate forklift, PIT, lockout/tagout, PPE, equipment, and other compliance-related certifications as applicable. Partner with Safety Leadership during incident reviews and corrective action follow-up. Maintain training compliance records and audit-ready documentation.
• Training Administration : Maintain accurate training records, certifications, recertification schedules, and completion documentation. Track training completion rates, overdue requirements, and compliance gaps. Publish routine training metrics and updates for CDC leadership. Manage LMS records or other training tracking tools, where applicable.

Qualifications

3–5 years of warehouse, distribution, logistics, or operations experience. 2+ years of training, supervision, lead, or leadership experience. Experience in high-volume distribution center operations preferred. Experience with WMS systems, RF scanning, warehouse automation, and LMS/training tracking tools preferred. Knowledge, Skills & Abilities Strong facilitation, communication, presentation, and coaching skills. Ability to train individuals, small teams, and large groups across multiple shifts. Strong understanding of warehouse operations, standard work, SOP adherence, and safety compliance. Ability to analyze performance gaps and translate findings into practical training solutions. Strong organization, follow-up, documentation, and cross-functional partnership skills.

Crawford is an equal opportunity employer Crawford is a subsidiary of Sonepar USA.

What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share!