New Homes Sales Counselor

Job Title

General Duties and Responsibilities:

• Achieve and exceed company-established sales and closing goals
• Meet and build rapport with prospective buyers and determine home needs and interests
• Convert community traffic to sales to meet Company goals
• Follow up promptly with all potential buyers
• Present the value of using our preferred lender and achieve the preferred lender capture rate goal
• Maintain a working knowledge of all sub-market competition
• Assist buyers through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to customers
• Must utilize all UMH sales technology, including automated sales contracts and customer management software
• Place and monitor all on-site signage as needed (i.e., home site signs, inventory signs, open house signs, etc.)

Qualifications:

• 2+ years' history of high sales performance in new or existing home sales (or similar experience/industry)
• Entrepreneurial and customer-focused mindset
• Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
• Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
• Valid driver's license and insurance are required for business travel by automobile
• Computer proficiency, (Brix and other office business software preferred)

Working Conditions:

• Work is performed in a typical sales office environment using standard office equipment. Work is typically active. Travel to various locations for sales activity is required, walking and standing are also necessary
• Fast-paced environment subject to numerous schedule and priority changes and short notice activity
• Requires occasional lifting up to 20 pounds
• Work hours may be variable and include weekends