OMC Patient Access Scheduling Coordinator
Overlake Medical Center and Clinics
Medical Care Coordinator
Serves as the coordinator of all medical care and test referrals for site. The coordinator is charged with the timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers. Responsible for coordinating appointments, ensuring the patient's medical and demographic information is received by the specialty/outside provider, ensuring that the patient is notified of the appointment and any special testing requirements, and tracking patient compliance with the referral appointment.
1.0 Full-time / 40 hours per pay period
Mondays to Friday /8 hour Day shift - no weekends or holidays
Hybrid after 90-day training period
Qualifications
- High School Diploma or GED required. AA or BA preferred.
- Requires minimum of one year working experience in an outpatient physician clinic.
- Experience working with the referral/authorization process preferred.
- Strong analytical and computer skills required.
- Interpersonal skills necessary to work with physicians, patients, and staff.
- Ability to prioritize and coordinate multiple tasks.
- Knowledge of electronic medical records preferred.
- Knowledge of medical terminology preferred.
- Knowledge of managed care preauthorization procedures preferred.
- General insurance knowledge preferred
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