Funeral Service Assistant (part-time)

Job Overview Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation topics, answering phones courteously and in a polite manner, and assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Responsibilities Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items. Prepares documents related to services, cremations, maintenance, as directed by management. Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations. Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo/video system. Runs errands such as floral delivery, picking up supplies, documents, etc. Serves as an usher and may park cars or perform any transportation requirements. Drives funeral home vehicles for services and picking up families. Ensures refreshments are available (where allowed by law). Assists with visitations, memorial and funeral services which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. Greets and receives client families and/or other persons entering the office for information and assistance. Accommodates the needs of the family during a service and/or visitation. May wash and clean funeral home vehicles and other client vehicles as required from time to time. Attendance at monthly staff meetings is expected. Minimum Requirements Education: High school diploma or equivalent. Experience: Previous customer service and/or sales experience preferred. Proficient with MS Office suite and databases preferred; ability and willingness to learn required. Certification/Licenses: Valid state driver’s license with an acceptable driving record required. Knowledge, Skills and Abilities High level of compassion and integrity. Clear and concise verbal and written communication skills. Professional behaviors and team player. Job Location US-FL - West Palm Beach Equal Opportunity Employer Statement Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr