Donor Care Technician / Bloodmobile Driver (Greenville, NC)

Donor Care Technician / Bloodmobile Driver (Greenville, NC) Greenville, NC, USA Benefits 24 Days PTO! - Use it, Cash it, Roll it over Potential Company Bonuses Tuition Reimbursement 401kRetirement Plan Health Insurance (Medical, Vision, and Dental) Healthcare and Dependent Care FSA Short and Long-Term Disability Employee Assistance Program (EAP) Basic Life Insurance License Requirement CDL Class A or B License/Permit Required Position Overview The Donor Services Technician Driver at The Blood Connection plays a pivotal role in enhancing the donor experience while supporting mobile blood drive operations. Responsible for registering donors, conducting donor history assessments, and performing physical evaluations, this position ensures adherence to regulatory standards and organizational protocols. In addition to these critical responsibilities, the role involves driving and operating a specialized mobile blood donation bus to various locations, setting up donation sites, maintaining bus cleanliness and operational readiness, as well as providing exemplary customer service throughout the donation process. The Donor Services Technician Driver must demonstrate professionalism, exceptional communication skills, and a commitment to donor satisfaction, all while maintaining a flexible schedule to accommodate varying operational needs, including weekends and occasional evenings. This position offers a unique opportunity to directly contribute to The Blood Connection's mission of providing a safe and adequate blood supply for patient care, fostering a supportive environment for donors and ensuring the efficiency and success of mobile blood drives. Essential Functions Greeting Donors and Guests Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience Genuinely greets donors and other guests in a manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience Assesses donor eligibility by performing computer verification Screens prospective donors through medical history, mini physical, and testing results Provides educational material Donor Collection Performs the donor health history and physical assessment according to current standard operating procedures Escorts donor through next phase of collection and ensures proper handoff to collections team member Maintains mobile bus appearance by ensuring that the mobile bus is clean, organized, inviting, and free of debris during operational hours Liaising with Donors and Guests Communicates the TBC vision of donor experience to patrons Capable of conveying the organizational values Capable of conveying the operational mission Engages donors in conversation and makes them feel important Stays “close to the customer #J-18808-Ljbffr