Fixed Operations Director | Excellent Income | Relocation Assistance

Automotive Dealership Fixed Operations Director

Required: Automotive Service Manager Experience

Relocation Assistance Available
Excellent Income! Premium Benefits!

A successful auto dealership in Northeast Florida is seeking an EXPERIENCED Automotive Fixed Operations Director to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced. 

We offer:

• A generous income and premium benefits package will be discussed during the interview!

• Manage an efficient and profitable high-volume auto dealership Service Department
• Responsible for the service department's production.
• Manages, hires, and supports technicians, service advisors, and support personnel.
• Solves problems and meets predetermined service and sales objectives
• Supervises service department personnel in accordance with policies and procedures
• Ensures processes are in place in order to evaluate staff, workflow, and customer service
• Creates work schedules and maintains proper accounting of service technicians' productivity
• Oversees employee training and development
• Ensures a safe working environment and proper maintenance and repair of all equipment.
• Sets department goals and objectives
• Oversees and analyzes department performance and identifies areas that need improvement.
• Develops action plans to improve performance.
• Ensures consistent follow-ups to increase customer loyalty and CSI
• Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
• Manages the department in accordance with company and manufacturer requirements

Requirements:

• Required: Automotive Dealership Service Manager experience 
• A strong work ethic with excellent team building, leadership and managerial skills
• Excellent customer service and communication skills
• A positive attitude and professional appearance
• Valid driver's license and insurance