Xfinity Retail Sales Specialist - Technology Products

Job Summary $26.44+ hourly (Base $18.75 + Targeted Commission). Responsibilities Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. Qualifications High School Diploma or equivalent. Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly. 2-5 Years of relevant work experience. High School Diploma / GED (Required). Benefits Medical, Dental, and Vision coverage. Comcast XFINITY courtesy services in serviced areas. Discount tickets to Universal Resort. Paid parental leave. Tuition reimbursement up to $8000 (Full Time employees). Paid time off. 401(k) savings plan with up to 6 percent dollar-to-dollar matching. Day One benefits. and more. Compensation Base Pay: $18.75 per hour. Total Target Compensation: $26.44 per hour. Sales positions are eligible for commissions under applicable plans; non-sales positions may receive bonuses. Skills Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self-Motivation, Teamwork, Technical Knowledge, Workplace Organization. EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr Dormont Manufacturing Co